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What our customers say about pdfFiller
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I love the ease and speed I can convert docs to fillable pdf files. I am not so happy with repeatedly being asked to rate the features, take a survey and attend a webinar.
2017-03-03
It's been very good working with PDF Filler. Makes saving forms so much easier. I only have one complaint. When it comes to dates, I usually need to write it as year-month-day; but PDF Filler is already programmed as day-month-year so I have to keep on erasing dates and fill it out by hand, which is annoying.
2017-12-19
Amazing value!
I just purchased a subscription to PDFFiller due to being unhappy with a recent upgrade to Adobe's Document Cloud, and I'm absolutely thrilled with it so far, although I have been having some minor challenges. I suspect this is just part of the learning curve, but twice I contacted the online chat support and I am happy to say I was working with actual humans who were clearly native English speakers - a huge time saver when there isn't a language barrier!
The challenges pertain to sharing documents. I was not signed up for the E-Sign upgrade, and shouldn't need to be in order to obtain client signatures, as far as I can tell. However, I don't mind signing up for E-Sign, and because the price is very reasonable, I went ahead and upgraded. I'm not certain what level of security is necessary for my line of work, and there are numerous choices available. Also, I had a problem when asking for phone number authentication, something that apparently can't be used when a document is emailed vs. sending a link. I'm still learning, but this is easily the most user-friendly .pdf system that allows for client signatures AND .pdf creations and edits, all while retaining security measures.
The ease of editing .pdf files and forms.
Challenges with sending files for signature and security options.
2018-10-30
pdfFiller has wonderful support. You can email them or use a chat feature. From the chat feature, I was able to do a remote session through zoom to get my issues resolved quickly. Through email they always respond within 20 minutes. Great customer service!
2022-05-26
I used the free trial to compile rent due ledgers for the ************** requirement. I did not cancel on time and was charged $180 dollars. I reached out to support and ****** returned my email within minutes. I provided my information to customer service specialist ****** and he fixed the problem. There wasn't any back and forth emails. It was straight to the point. Thank you ****** for being quick and professional.
2022-04-05
Exactly what I was looking for. It's easy and simple to edit your files. Going to test this beauty thoughout the next day to see whats possible and if it cna improve my operating principles.
2020-10-21
Fairly easy to use. Would like to combine 2 or more docs into one file so I can fax as a group. I'm sure that's an option; but haven't found it yet...still new at this.
2020-07-16
The PDF Filler worked great
The PDF Filler worked great. I only used it once and since I had no occasion to use it again, I cancelled. There were no issues with the cancellation. The charge was removed from my credit card. I am very happy with this product. I will order it again when I need it.
2020-06-21
PDFfiller was an easy and convenient service to use. I filled out my PDF no problem and saved my documents. The customer support team was extremely helpful and accommodating when I needed to change my plan. Highly recommend!
2020-06-10
#1 usability according to G2
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