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You typically have a couple of months of missed payments before the utility company will turn off your electricity. There is no hard and fast rule on this, but you will know when the situation is dire. The power company will send you a written notice, usually a week before they intend to shut off the electricity.
Typically, an electric bill is due 21 days after the meter is read. If it isn't paid by the due date, you should receive a late notice that gives you five business days to make the payment. Afterwards, the utility company can disconnect your service with a few exceptions that vary from state to state.
While you'll receive a late payment if you miss a bill due date, you're typically given a 60-day grace period to get caught up. If you get to the point where the electric or water companies turn off your utilities, that's a bad sign and likely means your months behind on payments.
Excel Energy also will make a reasonable attempt to contact you by telephone or in person before the service is shut off. If service is not shut off within 20 days after the notice is mailed, we will leave a notice at the site 24-48 hours before the service is shut off.
Your Electricity Bill. As a general rule, this charge is calculated immediately after payment, and it will be charged together with your electricity bill. However, if you pay within 10 days from the day following the deadline for payment, you will not be charged for late payment.
In cases where there is no immediate safety issue or evidence of theft of service, the REP must give you written notice of its intention to shut off your power at least ten (10) days be- for the disconnection date.
You typically have a couple of months of missed payments before the utility company will turn off your electricity. There is no hard and fast rule on this, but you will know when the situation is dire. The power company will send you a written notice, usually a week before they intend to shut off the electricity.
As of today, CPS Energy will not disconnect any customers who have overdue bills as Greater San Antonio prepares to celebrate the Christmas and New Year holidays. Disconnect notices will continue to be distributed, but delinquent customers will have a grace period to pay their bills.
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