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Lattice Call Center: Great customer support matters

You'll be able to use a great product, like Lattice, nonetheless if their Call Center is unconstructive, undependable, or just challenging to reach, your experience can be fairly difficult. A superb support group is definitely an essential part of your document management journey.

What does it imply to attain out to tremendous customer help? We’ve identified how our customer support is foremost notch in on-line document preparation.

Plus, the provision of regular problems and also the creation of Help Center and FAQ blocks are further sources that help customers solve their problems. The other thing is the fact that whenever you cannot foresee a problem and give helpful details about how you can resolve it, it is far better to become proactive and inform clients about achievable specialized summons without waiting for complaints.

With pdfFiller consumer care, you get all the above which tends to make it a customer-centric platform as opposed to a channel-centric one.

How to switch from Lattice Call Center and use pdfFiller’s specialised assistance:

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Sign up for any 30-day free of charge trial and log in to your account.
02
Upload documents to your Dashboard.
03
Upload your documents and templates and proceed with editing.
04
Proceed with editing your type, self-sign it, and send it out for signing.
05
Search or ask questions making use of the aid search bar (the line in the foremost in the page).
06
Go to the Billing Help page and get in touch with us instantly if you have payment summons.
07
Total the quick make contact with type or use our live chat if you still need assist.

Pick the assist line that functions very best for you personally. Find suggestions and assistance acquiring essentially the most out of robust editing functions, managing your documents, and enhancing your enterprise workflow with pdfFiller. Chat with our help team, develop a ticket, or call our representatives 24/7.

pdfFiller is different from and not affiliated with Lattice. With further questions about Lattice products please contact Lattice directly.

What gives to pdfFiller the edge over its competitors?

pdfFiller is not just a PDF reader or editor. It truly is an all-in-one platform for centralized document management. It lets you do almost everything the competitors do and goes way beyond that, offering benefits you would generally find in several tools. With pdfFiller, you get all you’ll need for establishing effective document workflows.
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Simple document management'
No need to download or install something. Just create an account, upload your documents, and begin working instantly: split, rearrange, annotate, merge, convert, and more you can do to document the way you need. Then, send copies via email, fax, SMS, and even USPS.
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Unparalleled time-efficiency
Unlike quite some competitors, we appreciate your time and want you to be as productive as you can. Build templates for your most regularly utilized documents to prevent retyping data, fill out up to 1,000 uniform documents at a time, or extract information from forms in bulk.
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Expansive library of templates and forms
Need a standardized, fillable form right here and now? Discover it in the pdfFiller online library. Or generate a form yourself by just adding fillable fields to your document. You can host or share forms in seconds, enabling anyone to fill them out online from any device.
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Easy e-signing and tax reporting
Due to the integrated signNow functionality, it is possible to e-sign documents on the go, collect signatures from various persons, track the signing progress of a document, set a signing order, etc.
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Security and a lot of storage space
We care about the security of one’s assets and believe that storage limits shouldn't distract you out of your function. That’s why pdfFiller allows you to maintain your documents secure within the cloud with unlimited storage. On top of that, you can protect sensitive data with two-factor authentication and passwords.

Require additional reasons to choose pdfFiller? How about:

Integration with your favorite services for instance Salesforce, Dropbox, Google Drive, and others
Collaborating on documents in teams
E-filing tax forms directly with the IRS in one particular click
An audit trail for all your document transactions
Capability to collect payments and sell proprietary forms
Access to add-value items: airSlate, signNow, and US Legal
Beginning at $8 monthly, pdfFiller is far more cost-effective than most competitors

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:
Cancace Johnson L
2016-02-25
I was able to do what I needed but I am not sure about future applications. Also, I thought I received a 70% Discount for signing up annually but I did not receive this.
4
Jason L.
2018-03-30
Such a great tool! Any PDF document is instantly editable in PDFfiller. With this app I can to edit contracts, which are signed by customers. Perhaps they do not have a very convenient editor interface. I often can not find what I need. I hope they fix it soon.
5
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For pdfFiller’s FAQs

Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
Start your client relationships off on the right Food by answering the phone with a greeting that is friendly and announces the name of your law firm. It also helps to mention your own name so that the potential client knows who they spoke with should they need to reference it later.
7 Ways to Prove and Improve the Value of Your Legal DepartmentEstablish the new normal: Perform a periodic health check. Stay current with best practices for law firm billing and review. Consider a strategy for using alternative fee arrangements. More items
Check out some below examples of great greetings when answering the phone. Good (Morning/Afternoon), thank you for calling (Law Firm Name). Hello, you've reached (Law Firm Name). Thank you for calling (Law Firm Name). Happy (Day of the Week)! Thank you for calling (Law Firm Name). Oct 7, 2020
The way that legal services are delivered is fast changing due to advances in technology and business model innovation. This is resulting in a gradual shift towards affordable, standardized services and efficiencies in how law firms deliver services.
8 Ways to Improve Law Firm Customer Servicemen From Other Companies. Understand Life From the Perspective Of Your Client. Customer Service Starts with First Contact. Embrace the Details. Take the Time to Explain Your Policies to Your Clients. Call Clients Back within 24 Hours. Keep Clients in the Know. Embrace Technology. More items•Jun 27, 2019
ServiceNow® Legal Service Delivery provides a unified experience between the employees requesting legal support and the legal teams serving them. Legal departments can automate or streamline routine legal requests, so they can focus on higher value work.
eSignature workflows made easy
Sign, send for signature, and track documents in real-time with signNow.