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I changed my review because of excellent customer service. I had issues with the product that made the program unusable for me and was not happy with the cost. A representative contacted me right away and refunded my money before I could even ask. For that, I am truly appreciative and wish more companies would follow their example.

Answer to my prayers. TurboTax, IRS, other www sites gave me horrors. I started your site one day and somehow decided to leave and why I decided to go back to those other sites again was a HUGE mistake ... it all gave me horrors. I prayed again this morning and low and behold, your site was simple as apples to apples. I gave God the biggest smile and thank you for solving my nightmare to fill out the contractors 1099-misc for 2016. Late I am and was because of my health, and the contractor didn't sign the W-9 form which I had waited for which he finally emailed it to me. One question here with this form finished, do you send IRs their copy or do I need to do it myself? Pls respond a.s.a.p., I want to send it today if I need to do this. Thanks, Janet Mac Neal

My wife had some US Government forms that needed to be filled out and returned. Because of her medical condition, she couldn't fill them out longhand, and she asked me if there was a way she could type and fill them in. We couldn't find access to a typewriter (WHAT'S THAT???), but I searched on Google and found information about your app. I had worked with some PC-based forms applications before, so I knew what type of function I was looking for. I scanned the forms into a PDF, and PDFfiller opened the files and allowed me to create editable fields on the forms which she then filled using your browser-based app. It got the job done! There were a couple times where she thought she had lost everything, but because of the automatic save function, nothing was lost. Unfortunately, I don't have any other immediate need for this, but I certainly hope you use this for promoting your product. I would have given it 5 stars had there been an apparent way of copying all the fields I added to one page and paste them onto identical subsequent pages in my document (you know the Government--lots of duplicate type information!). I had to create the same fields over about 8 or 9 identical pages on one of the forms. If I find I do have more use for this app in the near future, I will purchase it!

First time trying this app/website. So far it has worked perfectly for what I needed it to do. So only time will tell in order for me to find out if it'll work good for any other different edits I may need in the future. Only downside so far is when I first used it I just used it on their website and after I finished my first edit I went and searched pdffiller in the app store and I downloaded the app and I started my second edit thru the app. I noticed that when editing in/thru the app I didn't have at least 1 of the features that I had/used when I was doing my first edit so I ended up closing the app and finishing my second edit thru their website bcos the main reason I needed an edit document app was so that I could delete the pages from a few documents that werent needed to shorten the document itself and in the app it wouldn't let me delete any of the pages. The only option the app would give me that had to do with the pages was if I wanted to change the order the pages were originally in then I could choose what order I wanted the pages in but there wasn't any delete pages option but other then that I love pdffiller so far! Although I really wish/think the account subscription price in order to actually use the app should be cheaper. Which for the cheapest/bare minimum options they give you is $8 monthly which I think is expensive considering. I personally think it should be at the most $4 monthly. Or have an option where it's $2 monthly and then depending on how often you use it and what you have to use it for, then there should be a small $.75¢ - $2.00 charge/fee depending on what you'll be editing and how many tools you'll be using and then that should be how the company decides how much to charge per edit and then the customer can decide what exactly they want to do for edits and what they don't etc. I don't know I just think $8 monthly is really high especially for someone like me that will likely only use it a couple times a year and I'd be more likely to keep the subscription and not just do the free trial if it was lower then $4 a month otherwise it's not worth it for me to keep the subscription after the 30 day free trial but that's just me personally