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Users trust to manage documents on pdfFiller platform
Nitro Productivity Suite Email Support alternative: customer-centric service
Great on the internet customer support is a smooth user experience via interaction with the organization and/or on-line platform. In brief, it is when a user does not must message customer help at all. Simultaneously, 3 top indicators of contemporary customer support on-line are convenience, prompt assistance, and the capability to pick a handy communication channel.
What does it mean to reach out to tremendous consumer aid? We’ve identified how our customer support is foremost notch in on-line document preparation.
Too as, the provision of regular problems as well as the creation of Help Center and FAQ blocks are extra sources that aid clients solve their summons. The other point is that once you cannot foresee a problem and give useful facts about how to solve it, it truly is better to be proactive and inform customers about feasible industry concerns without waiting for complaints.
With pdfFiller client care, you receive all the above which makes it a customer-centric platform rather than a channel-centric a single.
How to switch from Nitro Productivity Suite Email Support and use pdfFiller’s industry support:
Choose the aid line that works very best for you. Find ideas and help to obtain the most out of robust editing features, managing your documents, and improving your company workflow with pdfFiller. Chat with our help group, produce a ticket, or call our representatives 24/7.
pdfFiller is different from and not affiliated with Nitro Productivity Suite. With further questions about Nitro Productivity Suite products please contact Nitro Productivity Suite directly.
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What our customers say about pdfFiller
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.