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Nova PDF Help vs. pdfFiller’s specialized help: what does online customer service stand for?
According to different research, U.S. companies drop above $62 billion annually due to poor customer service, and seven out of ten consumers say they’ve spent more funds performing business having an organization that delivers excellent service.
What does it mean to attain out to tremendous consumer help? We’ve identified how our customer support is leading notch in online document preparation.
Also as, the provision of standard issues and also the creation of Help Center and FAQ blocks are extra sources that aid clients resolve their issues. The other factor is that whenever you cannot foresee an issue and give helpful details about how to solve it, it really is much better to be proactive and inform customers about achievable technical releases without waiting for complaints.
With pdfFiller consumer care, you obtain all the above which makes it a customer-centric platform instead of a channel-centric one.
How to switch from nova PDF Help and use pdfFiller’s market support:
Pick the aid line that functions best for you personally. Find suggestions and assistance obtaining essentially the most out of robust editing functions, managing your documents, and enhancing your business workflow with pdfFiller. Chat with our support team, create a ticket, or contact our representatives 24/7.
pdfFiller is different from and not affiliated with nova PDF. With further questions about nova PDF products please contact nova PDF directly.
What gives to pdfFiller the edge over its competitors?
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What our customers say about pdfFiller
No more printing and filling out forms by hand.
What do you dislike?
I used to be able to upload a signature from an iPhone photo, and it could be placed on a document in a way that it look like it was written there, and not a pasted photo. I liked this and cannot seem to do this anymore.
What problems are you solving with the product? What benefits have you realized?
It's amazing how many forms still need to be filled out by hand in this age of tech and no typewriters. Printing documents, hand writing, then rescanning to a recipient is messy, time consuming and wastes ink and paper. Besides, make a mistake, and you need to start over with a new form. And don't get me started with "white out." PDFiller streamlines all this and results in a very neat, professional looking document. I do lots of contracts, and don't always get red-line drafts to work with. I can use PDFiller do do red-lining (word-processing changes to early drafts) and send them right back to the counter-parts. Then with the final draft the PDFiller signature feature allows me to initial or sign, and send - again without printing/rescanning. Since for many transactions e-transmitted signatures, as opposed to "wet" signatures, has become standard and legally acceptable the process is now a breeze. And if I still have to go back for further revisions the prior versions are all saved in PDFiller.
I use PDFiller constantly. In some ways, better than Acrobat,
What do you dislike?
Price of a subscription. (Being forced to write 40 characters or more is absurd.) Also, the survey is too long and time consuming.
Recommendations to others considering the product:
Would be helpful if png's were accepted and converted to pdf's.
What problems are you solving with the product? What benefits have you realized?
Had one problem a long time ago, which was quickly resolved by a PDFiller staffer.