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Open KM Assist: Why is customer service important?

Great on the internet customer support is a smooth user encounter through interaction using the business and/or on the internet platform. In quick, it is when a user doesn't must message consumer assistance at all. Simultaneously, 3 leading indicators of modern consumer help on the internet are comfort, prompt assistance, and the ability to choose a handy communication channel.

What does it imply to attain out to tremendous customer assist? We’ve recognized how our customer support is quantity one notch in on-line document preparation.

Together with, the provision of normal issues as well as the creation of Aid Center and FAQ blocks are further sources that aid customers solve their releases. The other point is the fact that whenever you can not foresee a problem and give useful specifics about the best way to resolve it, it genuinely is better to become proactive and inform consumers about feasible business summons without waiting for complaints.

Customer service is crucial for improving the user experience. Our CS group goes past just responding to difficulties by ensuring integrity and high-quality care. We communicate with you too much better realize your issues and wants. Without having a doubt, our specialists know the solution thoroughly. This allows them to be conscious of each of the achievable options to clarify the variations between Open KM Assist.

How to switch from Open KM Assist and use pdfFiller’s technical support:

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Log in for your pdfFiller account or commence a 30-day complimentary trial.

02

Upload documents to your Dashboard.

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Upload your document by selecting amongst the list of ways supplied.

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Chat with our consumer support here to get expert aid.

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Join our Community to acquire help from active users.

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Find a necessary answer from our easy-to-use Assist Center topics.

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Total the fast make contact with type or use our live chat if you nevertheless require help.

We've got customer help representatives on-line 24 hours, 7 days a week, 365 days a year, and we’ll do our greatest to resolve all concerns within 30 minutes. Do not hesitate to attain out to our CS team whenever you will need it.

pdfFiller is different from and not affiliated with Open KM. With further questions about Open KM products please contact Open KM directly.

Require additional reasons to choose pdfFiller? How about:

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Simple document management'

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Thanks to the integrated signNow functionality, it is possible to e-sign documents on the go, gather signatures from various people, track the signing progress of a document, set a signing order, and much more.

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What if I have more questions?

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How do I install Logical DOC Community Edition on Windows?

Download the Logical DOC 8x Tomcat bundle and compress on your file system disk (a good option is to compress under /opt/). Execute the command /opt/tomcat/bin/catalina.sh start to run Logical DOC + Tomcat application server.

How do I download Open KM?

Installation:Requirements: You must have a Virtualization environment. Import the virtual machine (process has been tested into Virtual Box, VMWare and Hyper-v). Start the virtual machine. Login with the user: open km with password: open km. Read the file README. Get community support from public forum.

What is Seed DMS?

Seed DMS is a free document management system with an easy-to-use web based user interface for small and medium-sized enterprises. It is based on PHP and MySQL or sqlite3 and runs on Linux, macOS and Windows.

How much does Open KM cost?

Open KM includes three different versions: Community, Cloud, and Professional. The Community version comes at no cost and is ideal for smaller businesses with few users.

Is Open KM open source?

Open KM is available to Open Source community under the GNU Public License version 2. The Open KM source code is available for the entire community, which is free to use, modify and redistribute it under the premises of such license.

How do I set up Open KM?