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Option Help Desk vs. pdfFiller’s technical assistance: what does online customer service stand for?

In the past, people chose which providers to work with based on cost or item attributes. Nevertheless, right now, the expertise of interacting using a business, including communication with support team representatives, has grown to be a main aspect inside the client decision-making process.

What does it mean to attain out to tremendous consumer aid? We’ve recognized how our customer service is leading notch in on the internet document preparation.

Plus, the provision of common difficulties and the creation of Aid Center and FAQ blocks are extra sources that assist consumers solve their releases. The other factor is that when you cannot foresee an issue and give helpful info about the best way to resolve it, it truly is better to be proactive and inform customers about possible specialized releases without waiting for complaints.

With pdfFiller consumer care, you receive all the above which tends to make it a customer-centric platform rather than a channel-centric one.

How to switch from Option Help Desk and use pdfFiller’s specialised help:

01

Sign up for any 30-day totally free trial and log in to your account.

02

Appear around your Dashboard and check out attributes.

03

Upload your document by choosing amongst the list of techniques offered.

04

Chat with our client help here to have skilled aid.

05

Pay a visit to our Assistance web page to make contact with the CS team.

06

Reach out to our professionals via reside chat or submit the fast make contact with form.

07

View the Assist Center’s subjects to locate a required answer.

We've customer help representatives online 24 hours, 7 days a week, 365 days a year, and we’ll do our greatest to resolve all issues within 30 minutes. Never hesitate to attain out to our CS team whenever you will need it.

pdfFiller is different from and not affiliated with Option. With further questions about Option products please contact Option directly.

What gives to pdfFiller the advantage over the competitors?

pdfFiller is not basically a PDF reading and editing tool. It really is an all-in-one platform for centralized document management. It enables you to do anything the competitors do and goes way beyond that, supplying features you’d generally get in several divided tools. With pdfFiller, you get all you need for establishing effective document workflows.

Simple document management'

There is no need to download or set up anything at all. Just create an account, upload your documents, and start working right away: merge, edit, convert, annotate, rearrange, and much more you can do to document the way you want. Then, send copies through email, fax, SMS, or perhaps USPS.

Unparalleled time-efficiency

In contrast to a lot of our competitors, we respect your time and want you to become as productive as possible. Build templates for the most regularly used documents to prevent retyping information, fill out as much as 1,000 uniform documents at a time, or extract data from forms in bulk.

Expansive library of templates and forms

Need a standardized, fillable form right here and now? Obtain it in the pdfFiller web based library. Or develop a form on your own by simply adding fillable fields to your document. You are able to host or share forms in seconds, enabling anyone to fill them out online from any device.

Straightforward e-signing and tax reporting

Due to the integrated signNow functionality, you can e-sign documents on the go, gather signatures from several people, track the signing progress of a document, set a signing order, and much more.

Security and a lot of storage space

We care about the security of one’s assets and think that storage limits shouldn't distract you from your perform. That’s why pdfFiller allows you to keep your documents safe in the cloud with unlimited storage. On top of that, you’ll be able to protect sensitive data with two-factor authentication and passwords.

Want additional reasons to select pdfFiller? How about:

Integration with the preferred solutions for example Salesforce, Dropbox, Google Drive, and other people

Collaborating on documents in teams

E-filing tax forms straight with the IRS in a single click

An audit trail for all of your document transactions

Beginning at $8 per month, pdfFiller is much more cost-effective than most competitors

Access to add-value items: airSlate, signNow, and US Legal

Ability to collect payments and sell proprietary forms

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:

Keith

2016-12-16

It saved me during critical process with U.S. Customs, enabling me to execute a Power of Attorney. I still need to learn more about the features to better make use of the site.

4

BeccaClaire

2020-04-17

I was freaking out that I couldn't save… I was freaking out that I couldn't save my work on a PDF for a scholarship app, but after finding this, I am very happy and calm.

5