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2017-03-01
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2019-12-31
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2020-11-09
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2020-08-28
Rename Customer Satisfaction Survey Feature
Introducing the Rename Customer Satisfaction Survey feature, designed to help you tailor your feedback approach to better suit your business needs. This tool empowers you to modify your survey name, creating a more engaging experience for your customers. Enhance your brand identity while gathering valuable insights.
Key Features
Customize survey names to reflect your brand voice
Easily update survey titles to align with changing campaigns
Improve response rates through personalized naming
User-friendly interface for quick modifications
Potential Use Cases and Benefits
Align surveys with specific product launches or promotions
Increase customer engagement by using familiar language
Differentiate surveys for different customer segments
Strengthen brand consistency across feedback channels
This feature addresses the challenge of generic surveys. By allowing you to rename your surveys, it helps make the process feel more personalized and relevant. As a result, customers are more likely to participate and share their experiences. Ultimately, this leads to improved insights that can drive better decision-making in your business.
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