Create a legally-binding electronic signature and add it to contracts, agreements, PDF forms, and other documents – regardless of your location. Collect and track signatures with ease using any device.
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Up to 100 MB for PDF and up to 25 MB for DOC, DOCX, RTF, PPT, PPTX, JPEG, PNG, JFIF, XLS, XLSX or TXT
Note: Integration described on this webpage may temporarily not be available.
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Generate your customized signature
Adjust the size and placement of your signature
Download, share, print, or fax your signed document
Every eSignature tool you need – inside a powerful PDF software
eSignature solution
Document tracking
Enhanced productivity
Custom branding
Security & compliance
eSign documents and collect signatures
Easily fill, edit, and sign your PDF documents in a single application, on any device.
Type, draw, or use a signature converter to create an eSignature from a picture of your handwritten autograph.
Create fillable PDFs and send them for signature to one or multiple recipients.
Set signer roles and customize a signing order.
Get visibility into the signing process
Receive instant alerts once signatures are in place.
Specify CC’d recipients and set actions upon document completion.
Monitor changes in your documents with audit trails.
Speed up your approval workflows
Send documents for signature faster by sharing them via short links.
Simplify data and signature collection by posting fillable PDF forms online.
Collect payments along with signed documents.
Showcase your branding when requesting signatures
Display your logo on signature invites, user notifications, and in the eSignature editor.
Customize an email message for your eSignature invites.
Redirect signers to your website once they complete your document.
Maintain industry-leading security and compliance
Authenticate signers via a password.
Make your document workflows compliant with industry-specific regulations, including HIPAA.
Secure the authenticity of a document with a unique ID.
Set an expiration date for your document.
Join the world’s largest companies
Employees at these companies use our products.
How to Add a Signature to PDF (and Send it Out for Signature)
Watch the video guide to learn more about pdfFiller's online Signature feature
pdfFiller scores top ratings in multiple categories on G2
4.6/5
— from 710 reviews
5.0
This is my first time usin anything like this and it was for an emergency case. and so far everything has gone well, I will complete this week and hope to continue my membership
Carolyn G
5.0
Have used it to fill out two forms and was very pleased with the experience. The only problem I encountered was being unable to expand the circle. May be due to my not fully understanding the program's capabilities.
Carl B
Sign any document using pdfFiller’s eSignature service without hassle
Add your virtual signature in just a few simple steps – without a scanner or printer.
Upload
Upload your document to pdfFiller and open it in the editor.
Sign
Generate and save your electronic signature using the method you find most convenient.
Tweak
Resize your signature and adjust its placement on a document.
Retrieve
Save a signed, printable document on your device in the format you need or share it via email, a link, or SMS. You can also instantly export the document to the cloud.
Upload document
Why choose pdfFiller for eSignature and PDF editing?
Cross-platform solution
Upload your document to pdfFiller and open it in the editor.
Unlimited document storage
Generate and save your electronic signature using the method you find most convenient.
Widely recognized ease of use
Resize your signature and adjust its placement on a document.
Reusable templates & forms library
Save a signed, printable document on your device in the format you need or share it via email, a link, or SMS. You can also instantly export the document to the cloud.
The benefits of electronic signatures
Bid farewell to pens, printers, and paper forms.
Efficiency
Enjoy quick document signing and sending and reclaim hours spent on paperwork.
Accessibility
Sign documents from anywhere in the world. Speed up business transactions and close deals even while on the go.
Cost savings
Eliminate the need for paper, printing, scanning, and postage to significantly cut your operational costs.
Security
Protect your transactions with advanced encryption and audit trails. Electronic signatures ensure a higher level of security than traditional signatures.
Legality
Electronic signatures are legally recognized in most countries around the world, providing the same legal standing as a handwritten signature.
Sustainability
By eliminating the need for paper, electronic signatures contribute to environmental sustainability.
Enjoy straightforward eSignature workflows without compromising data security
Regulates the use and holding of personal data belonging to EU residents.
SOC 2 Type II Certified
Guarantees the security of your data & the privacy of your clients.
PCI DSS certification
Safeguards credit/debit card data for every monetary transaction a customer makes.
HIPAA compliance
Protects the private health information of your patients.
CCPA compliance
Enhances the protection of personal data and the privacy of California residents.
Report Contact Resolution Feature
The Report Contact Resolution feature enhances your ability to track and analyze the outcomes of customer interactions. This tool gives you clear insights into how well your team resolves issues, allowing you to improve customer satisfaction consistently.
Key Features
Detailed tracking of all customer interactions
Real-time reporting and analytics on resolution rates
Customizable dashboards to fit your business needs
Integration with your existing customer relationship management (CRM) system
Automated alerts for unresolved issues
Potential Use Cases and Benefits
Businesses aiming to improve their customer service strategy
Teams looking to identify training needs for staff
Managers who want to monitor team performance effectively
Organizations that seek to reduce the time taken to resolve customer issues
Companies focused on enhancing overall customer experience
This feature can solve your problems by providing clear visibility into your customer service operations. You can identify gaps in resolution and take action to address these areas. By utilizing this feature, you ensure that your team focuses on what matters most—resolving customer inquiries efficiently and effectively.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
Why is First Call Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How do I improve my first call resolution?
Keys to Improving First Call Resolution in Your Contact Center. Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
How is ticket resolution calculated?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you get the first call resolution?
Ensure Quick Response Time. 60% of customers believe that one minute on hold is too long to wait to speak to customer service. Consider Live Chat. Offer Seamless Bot to Human Support. Focus on Customer Satisfaction. Keep tabs on FCR Success. Offer Multi Channel Fluidity.
Ready to try pdfFiller's? Report Contact Resolution
Upload a document and create your digital autograph now.
