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2017-06-26
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2018-05-16
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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
Create an email list of your customers. Write the review invitation email and ask your customer to reply with his feedback/testimonials about your product or service. Wait for a few days for the reply with the testimonial. Send a follow-up after a few days if you do not receive a reply.
Keep the email short, but be sure to include key points like why you are asking for a review, how to leave a review, how long it will take, and your gratitude for their feedback. Let them know you are looking forward to reading their review, and thank them immediately after they have left it.
Be sure to personalize your message, including the customer's name and any other information you know about them. Provide a review link. Keep your message short and sweet. A/B test to find the right messaging.
Always get permission before sending a review request. Ask at the peak of your customer's happiness with your service. Let your customer know that you're asking for a favor Let your customer know how long this will take.
Always show empathy and respect. Show that you appreciate your patients. Choose review sites carefully. Don't surrender all your reviews to third-party sites. After a patient leaves a review, be sure to take them off the list, so you don't ask them again.
Get Out There & Get Google Reviews Go 'Google' your business and see. Set a goal of getting 5 or 10 reviews. Make a list of customers you can ask for a review. If you can't think of 5 happy customers, then ask someone in your business who interacts with customers on a regular basis.
Detailed, Specific, and Honest. A useful review includes enough detail to give others a feel for what happened. Calls-Out Stellar Customer Service. 70% of U.S. consumers say they've spent more money to do business with a company that delivers excellent service. Provides Constructive Criticism. Feature Images.
Provide useful, constructive feedback. Talk about a range of elements, including customer service. Be detailed, specific, and honest. Leave out links and personal information. Keep it civil and friendly. Feel free to update your review if needed. Check you've got the right domain name or company. Proofread your review.
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