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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
How long is the warranty on an Asuncion replacement phone?
Asuncion does a 12-month warranty on all devices that they send out. You're still in that time frame, so that's who you'll need to speak with. If you call CS, and they realize you're using a phone that's from Asuncion, they're supposed to warm transfer you over there to handle the replacement.
How long does Asuncion warranty phones?
Receive a replacement phone in as little as 24 hours. Rest assured, whether an Apple iPhone, Galaxy Note, Motorola Droid or more, we have you covered. Better yet, our replacement phones are backed by a one-year warranty.
Do Asuncion phones have warranty?
Receive a replacement phone in as little as 24 hours. Better yet, our replacement phones are backed by a one-year warranty.
How long do you have to return a phone to Asuncion?
You are required to return your damaged or defective device using the prepaid shipping label provided with the replacement device. You will need to return the damaged or defective device within 10-15 days to avoid non-return charges. Check your wireless carriers' program specific information.
How do I claim my Asuncion warranty?
To file a claim, start by clicking the file or track a claim button at the top of the page and select your product. Be sure to have the make and model of your device available, and a method of payment for your deductible, if required.
Does Asuncion send new phones?
Asuncion is easily the most all-inclusive insurer on this list, since they cover not only damage, but theft and loss. And they'll ship you a replacement phone the next business day after your claim is approved (or you can go to a store and pick one up in some cases). That's convenient.
Does Asuncion have warranty?
Asuncion Warranties protect against unexpected product failures and costly repairs or replacement and provide you with peace of mind. Asuncion plans deliver fast, convenient repairs, simple plan management, 24/7 support, and online claims filing.
What is the warranty on Asuncion replacement phones?
Next-day replacement Receive a replacement phone in as little as 24 hours. Rest assured, whether an Apple iPhone, Galaxy Note, Motorola Droid or more, we have you covered. Better yet, our replacement phones are backed by a one-year warranty.
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