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A thank you I was looking for options for a one off issue I had with PDF forms and signed up to PDF Filler for the 1 month free trial. I realised shortly after this that I would have little use for this facility in the future but neglected to cancel the subscription within the free trial period. At the conclusion of the free trial period I was billed for the annual subscription, however I contacted the company via Customer Services live chat and without much trouble they cancelled the subscription and refunded the fee. Excellent service and very professional advisors.

BLOWN AWAY THIS SYSTEM IS AWESOME! I HAVE NEVER SEEN ANY PDF APPLICATON CONVERT A FORM INTO AN INTERACTIVE DOCUMENT AS QUICKLY AS PDF FILLER. IT'S NOT FAST, IT'S IMMEDIATE!FAST (I ALREADY SAID THAT.) EASY, ACCURATE, SMOOOTH.THIS IS WHAT THEY MEAN WHEN THEY DESCRIBE A SYSTEM AS "USER FRIENDLY." IT'S JUST FUN WATCHING A COMPLEX SYSTEM WORK FLAWLESSLY IN A WORLD WHERE MOST DON'T LIVE UP TO THEIR HYPE.COMPLEX TO INTERACTIVE IN SECONDS!!!

Excellent company excellent service Although when testing the service it did not meet my requirements a month later an annual Bill showed up on one of my payment accounts. This just happened minutes ago and I was up working on a project so I immediately responded. Surprisingly somebody answered the phone at the company. I was able to refer them to my account they could see where I had stopped the service immediately upon testing it because it didn't fit all of my requirements this all happened last month however as a young lady told me the cancellation process takes several steps and somewhere during that process the cancellation was not 100% completed. However she sees where I never utilized the service I did cancel it she immediately moved into action return the payment that was incorrectly processed and was super helpful and super friendly. The Reps name was Sally I am super impressed with not only her but PDF filler because of the fact that they honored my displeasure and something like I said through the process fell through the cracks however I was able to contact them they were able to easily see what was happening with my account and rectify my complaint. I want to vote the company a plus plus because nowadays service is not even a thing anymore it seems rarely can you find a company that stands behind their product and they do so by providing support Saturday morning at 5:00 a.m. LOL so yeah I was super pleased with the service although they did not provide what I was looking for the company still will always be on my good list in terms of consideration in case in the future they do provide the needs that I have. A+ Plus

A proper company PDFfiller apparently thought I wanted a subscription to their service after trying it out once. I did not want that, however, and wrote to them to cancel the payment. They cancelled right away, no questions asked. You know a proper company when that is the procedure.

Slight misunderstanding promptly resolved There was initially a slight misunderstanding, however, I was lucky enough to get Dee again when I reopened the chat. She had thought that I just wanted my subscriptions automatic payments cancelled. Really I wanted the payment stopped and the subscription cancelled. Thankfully she worked up until the last minutes of her shift to help me. She was excellent help!