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Very happy. Makes my documents look so much nicer and since I have neuropathy in my hands, it decreases my pain on a regular basis (way easier to type than hold a pen or pencil). Thanks SO much.
2015-05-04
Before I got PDFfiller, I couldn't figure out how to add text to PDFs. I work for myself and am required to add information to certain PDFs. I am no longer struggling and frustrated. It is very easy to use and well worth the year's subscription.
2017-02-23
Has a lot of features which will be most beneficial as soon as we learn to use them. Is an easy program to enter information into for forms and hopefully the longer we use it the more efficient we will become. Such as the feature of creating a template from a form instead of what we did which was to do it over and over again, and not recognizing the way to save it online.
2017-03-22
It works great, but is very expensive for how often I will use it. I wish there was an option to purchase some sort of punch card or to pay per use instead of paying $20/month, which is outrageous if you are not using it daily.
2019-03-19
Top notch customer support
I needed to cancel my account because I didn't realize I had a yearly reoccurring subscription. The support staff was VERY easy to work with. The product itself was great to use for what I needed; it was user friendly even for the not so tech savvy. I was most pleased with how quickly the customer service representatives and support were able to resolve my issues. If I ever need to use this companies product again, I wouldnt hesitate.
2019-04-23
Great customer support
I think it is great but I decided I didn’t need it and wanted to cancel my free trial so I contacted the company and Ma was the representative who helped me. Very friendly, professional, knowledgeable and very helpful and my request was granted speedily. The customer support is absolutely wonderful.
2024-01-25
Excellent service. Website is easy to navigate and the forms available are excellent. In my case, even though the website is user friendly, I think a short webinar to familiarize customers would be of great benefit. I would certainly recommend PDFiler to others.
2021-02-27
Excellent customer service. Keep it up.
Excellent, excellent customer service! I contacted the company because I was charged a subscription fee which I wasn't aware that I had not yet cancelled. The customer service representative called Anna, I believe, immediately informed me that the subscription would be cancelled and an email to that effect was sent to me. I was also informed that my money would be refunded shortly....and indeed, it was returned to my card in 48 hours. Although, I don't have need for their services at this time, I would definitely use them at a later date, should the need arise.
2020-10-09
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Easy to use software. It’s great for the price.
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The only thing I dislike is the alignment some documents are off
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2020-08-28
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
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Is it appropriate to change the chart entry?
It is always appropriate to make chart changes that are necessary to protect a patient's health status. Failure to correct that error could endanger the patient. Change such an error as soon as it is discovered by making a single line through the incorrect entry that does not obliterate the prior entry.
How do you correct an error on a patient's chart?
Draw line through entry (thin pen line). Make sure that the inaccurate information is still legible. Initial and date the entry. State the reason for the error (i.e. in the margin or above the note if room). Document the correct information.
How do you fix incorrect medical records?
If you think the information in your medical or billing record is incorrect, you can request a change, or amendment, to your record. The health care provider or health plan must respond to your request. If it created the information, it must amend inaccurate or incomplete information.
What do you do if you make an error on the medication log?
If you make a mistake when you are documenting on the medication log, circle your mistake and write a note on the log to explain what happened. Double-check your documentation as soon as you have finished giving medications and again at the end of the day.
How do you correct a nursing documentation error?
Don't obliterate the mistaken entry. Make the correction in a way that preserves the original entry. Identify the reason for the correction. Follow facility policy when adding late information. Never alter words or numbers after you've written them. Correct mistakes promptly.
What happens when a nurse makes a med error?
A medical error is a preventable adverse care event that can result in patient harm or death. Errors can be made with medications, alarms, treatments, patient information, monitoring, documentation, and failing to follow policy. The second step is learning from the error to prevent it from occurring again.
Is it illegal to change medical records?
Is it Illegal to Alter Medical Records? Altering a medical record is a crime and can also be used against doctors in medical malpractice cases. However, it is not illegal for medical professionals to make honest updates to records, as long as they properly mark what they are doing and do not obscure information.
Is falsifying medical records a felony?
Falsification of a medical record with any kind of alteration or destruction is considered as tampering with evidence in a medical malpractice case. Finally, knowingly falsifying medical records is a felony crime with a potential fine of $250,000 or five years in prison.
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