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For example, the exhibits in my court Motion were in various formats and its amazing how it handled the various formats and converted them to PDFs flawlessly

To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

First time trying this app/website. So far it has worked perfectly for what I needed it to do. So only time will tell in order for me to find out if it'll work good for any other different edits I may need in the future. Only downside so far is when I first used it I just used it on their website and after I finished my first edit I went and searched pdffiller in the app store and I downloaded the app and I started my second edit thru the app. I noticed that when editing in/thru the app I didn't have at least 1 of the features that I had/used when I was doing my first edit so I ended up closing the app and finishing my second edit thru their website bcos the main reason I needed an edit document app was so that I could delete the pages from a few documents that werent needed to shorten the document itself and in the app it wouldn't let me delete any of the pages. The only option the app would give me that had to do with the pages was if I wanted to change the order the pages were originally in then I could choose what order I wanted the pages in but there wasn't any delete pages option but other then that I love pdffiller so far! Although I really wish/think the account subscription price in order to actually use the app should be cheaper. Which for the cheapest/bare minimum options they give you is $8 monthly which I think is expensive considering. I personally think it should be at the most $4 monthly. Or have an option where it's $2 monthly and then depending on how often you use it and what you have to use it for, then there should be a small $.75¢ - $2.00 charge/fee depending on what you'll be editing and how many tools you'll be using and then that should be how the company decides how much to charge per edit and then the customer can decide what exactly they want to do for edits and what they don't etc. I don't know I just think $8 monthly is really high especially for someone like me that will likely only use it a couple times a year and I'd be more likely to keep the subscription and not just do the free trial if it was lower then $4 a month otherwise it's not worth it for me to keep the subscription after the 30 day free trial but that's just me personally

Have had very limited issues with this application, and when I did have a problem the chat service was expedient and very helpful and resolving the issue