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I purchased the product. It was because I needed to complete a form for an important Employment opportunity. After I spent 4 hours on the form. I was ready to print then was asked to make payment. after I subscribed; I then tried to print the form. Long story short; I could not print the document and then when I accessed it later to try and correct the issue, the information I had put in was all over the place. (in the wrong places). I have then canceled my subscription and have just wasted my $72 US Dollars. I know I will not be refunded, even if I was only Subscribed to the product for less then 6 hours or so. I would never recommend this product to anyone ever. I immediately got a response and refund... which tells me that this company is serious about its reputation and customers service. Thank you so much for the upright service. Because of that I will recommend this to anyone and everyone

My subscription had expired My subscription had expired. I was trying to reactivate my account with a discount offer that was offered to me before my account had expired. Unfortunately I couldn’t seem to figure this out. I was connected to Katrina using the live chat. She explained to me because my account had expired the offer was no longer available. She did however offer me 25% I accepted what was proposed to me. Yet again I was still having problems figuring out how to get this discount link Katrina had sent me. She eventually emailed the link to me because the computer and myself don’t see eye to eye and I can’t figure out how the thing works sometimes. Katrina was very patient and understanding. She helped me figure out my dilemma. Thank youMathieu