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To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

What do you like best?
This app has been immensely useful. There have been times when I am not at my desk and needed to fill out some forms and this app allowed to me to do so right on my phone. This is life saving productivity.
What do you dislike?
The only thing I disliked was the many screen you need to go through to finally start using it. Other than that, the app is great.
Recommendations to others considering the product:
It is a great app. It just takes a few minutes of patience to get through the screens.
What problems are you solving with the product? What benefits have you realized?
The business problems this app solves is the ability to conduct business anywhere. You are no longer constraint to your desk or an office. This allows for travel and connectivity almost anywhere.