Try an alternative to Sertifi Customer Care For Free

Use pdfFiller instead of Sertifi to fill out forms and edit PDF documents online. Get a comprehensive PDF toolkit at the most competitive price.
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Upload your document in seconds
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Fill out, edit, or eSign your PDF hassle-free
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Download, export, or share your edited file instantly
Top-rated PDF software recognized for its ease of use, powerful features, and impeccable support
Users Most Likely To Recommend - Summer 2025
Grid Leader in Small-Business - Summer 2025
High Performer - Summer 2025
Regional Leader - Summer 2025
Easiest To Do Business With - Summer 2025
Best Meets Requirements- Summer 2025

Every PDF tool you need to get documents
done paper-free

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Create & edit PDFs

Generate new PDFs from scratch or transform existing documents into reusable templates. Type anywhere on a PDF, rewrite original PDF content, insert images or graphics, redact sensitive details, and highlight important information using an intuitive online editor.
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Fill out & sign PDF forms

Say goodbye to error-prone manual hassles. Complete any PDF document electronically – even while on the go. Pre-fill multiple PDFs simultaneously or extract responses from completed forms with ease.
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Organize & convert PDFs

Add, remove, or rearrange pages inside your PDFs in seconds. Create new documents by merging or splitting PDFs. Instantly convert edited files to various formats when you download or export them.
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Collect data and approvals

Transform static documents into interactive fillable forms by dragging and dropping various types of fillable fields on your PDFs. Publish these forms on websites or share them via a direct link to capture data, collect signatures, and request payments.
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Export documents with ease

Share, email, print, fax, or download edited documents in just a few clicks. Quickly export and import documents from popular cloud storage services like Google Drive, Box, and Dropbox.
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Store documents safely

Store an unlimited number of documents and templates securely in the cloud and access them from any location or device. Add an extra level of protection to documents by locking them with a password, placing them in encrypted folders, or requesting user authentication.

Customer trust by the numbers

64M+
users worldwide
4.6/5
average user rating
4M
PDFs edited per month
9 min
average to create and edit a PDF
Join 64+ million people using paperless workflows to drive productivity and cut costs

Why choose our PDF solution?

Cloud-native PDF editor

Access powerful PDF tools, as well as your documents and templates, from anywhere. No installation needed.

Top-rated for ease of use

Create, edit, and fill out PDF documents faster with an intuitive UI that only takes minutes to master.

Industry-leading customer service

Enjoy peace of mind with an award-winning customer support team always within reach.

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:
Pretty easy to figure out - the videos are helpful. I missed the Add Fillable Fields part and I am trying to figure that out. Support Chat was helpful. This is my first attempt to use Send to Sign
Harold M
2016-12-07
The billing is bogus and felt dishonest, but customer service fixed my problems after an email. These save well as pdfs but not as docs. I think the service should be less expensive, given apps with similar functionality.
Anonymous Customer
2017-03-10
It definitely serves it purpose. Its so easy to access the forms. I love that you are able to email from PDFFfiller as well as you are able to save the documents.
Carol B
2017-04-13
good product. but pricing was not clear i subscribed to one year one time payment when i wanted the pay as you go per moth option. hope to get it resolved soon. or will cancel fully.
denisa s
2018-01-09
overall it is fairly easy to use and it is clear, but it is not straight forward if you want to continue on with the next form, ie when finishing one form 1099 and you wish to do anothe
Merlin
2019-01-09
It's very easy to edit the documents… It's very easy to edit the documents and a lot of flexibility was put into thought in pdffiller and I'm very impressed.
Sulaiman Nazirul
2023-08-26
Satisfied but no longer need service I have been satisfied with the subscription and have used it with my work, however I am retiring the end of September and will no longer need this subscription
Craig Smith
2021-08-23
This is my first time using pdfFiller This is my first time using pdfFiller. It is an amazing software and make it much easier to anyone to complete required forms.
Rita
2021-04-11
Good for regular use It is ok for people who had to fill and significantly higher number of documents regularly. But whoever has one two documents for a month, quit expensive.
kimbulahitiya
2020-06-13

Certify Customer Care: Why is customer service essential?

In accordance with different studies, U.S. organizations lose over $62 billion annually due to poor customer service, and seven out of ten consumers say they’ve spent more cash carrying out enterprise having a company that delivers great service.

What does it imply to reach out to tremendous customer assist? We’ve recognized how our customer support is leading notch in online document preparation.

In addition to, the provision of typical issues and the creation of Assist Center and FAQ blocks are further sources that aid clients resolve their summons. The other factor is that whenever you cannot foresee a problem and give helpful details about the best way to solve it, it really is much better to become proactive and inform customers about possible market releases without waiting for complaints.

With pdfFiller client care, you receive each of the above which tends to make it a customer-centric platform as opposed to a channel-centric 1.

How to switch from Certify Customer Care and use pdfFiller’s technical support:

01
Sign up to get a 30-day totally free trial and log in to your account.
02
Appear about your Dashboard and verify out attributes.
03
Edit, sign, collaborate on, and shop your documents on the internet.
04
Chat with our client assistance here to find expert assist.
05
Pay a visit to our Help web page to get in touch with the CS group.
06
Visit the Billing Assistance web page and get in touch with us immediately for those who have payment summons.
07
Complete the fast make contact with kind or use our reside chat if you nonetheless require aid.

That is how simple it genuinely is. It does not matter what assist line you as the client are in. Our experts discover a custom method to every situation. Assistance is obtainable 24/7. Operators are standing by!

pdfFiller is different from and not affiliated with Certify. With further questions about Certify products please contact Certify directly.

Need far more reasons to opt for pdfFiller? Think about:

Integration with your favored services which includes Salesforce, Dropbox, Google Drive, and other people
Collaborating on documents in teams
E-filing tax forms directly with the IRS in a single click
An audit trail for all your document transactions
Access to add-value items: airSlate, signNow, and US Legal
Online notary
Starting at $8 monthly, pdfFiller is far more reasonably priced than most competitors

What gives to pdfFiller the advantage over the competitors?

pdfFiller is not only a PDF reading or editing tool. It really is a multi-purpose platform for centralized document management. It permits you to do anything the competitors do and goes beyond that, offering features you’d ordinarily discover in a number of divided tools. With pdfFiller, you get all you may need for setting up efficient document workflows.
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Straightforward document management'
There is no need to download or set up anything at all. Just set up an account, upload your documents, and begin working immediately: rearrange, annotate, edit, convert, merge, and more you can do to document the way you want. Then, send copies via email, fax, SMS, or perhaps USPS.
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Unparalleled time-efficiency
Unlike quite a few our competitors, we respect your time and want you to become as productive as you possibly can. Create templates for the most regularly used documents to prevent retyping data, fill out up to 1,000 uniform documents at the same time, or extract information from forms in bulk.
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Large library of forms and templates
Need a standardized, fillable form here and now? Discover it in the pdfFiller web based library. Or make a form completely from scratch by merely adding fillable fields in your document. It is possible to host or share forms in seconds, allowing anybody to fill them out online from any device.
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Straightforward e-signing and tax reporting
Due to the integrated signNow functionality, you can e-sign documents on the go, gather signatures from numerous people, track the signing progress of a document, set a signing order, and many other things.
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Safety and lots of storage space
We care about the security of one’s assets and believe that storage limits shouldn't distract you out of your perform. That is why pdfFiller enables you to keep your documents safe in the cloud with unlimited storage. On top of that, it is possible to protect sensitive information with two-factor authentication and passwords.

Get documents done
from anywhere

Create, edit, and share PDFs even on the go. The pdfFiller app equips you with every tool you need to manage documents on your mobile device. Try it now on iOS or Android!

For pdfFiller’s FAQs

Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
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Certify is a validated PCI Compliance Level 1 service provider. Our solution has been independently verified for PCI Level 1 compliance by a PCI Security Standards Council Qualified Security Assessor.
Certify is a validated PCI Compliance Level 1 service provider. Our solution has been independently verified for PCI Level 1 compliance by a PCI Security Standards Council Qualified Security Assessor.
Certify offers an Agreement Platform built for businesses who need a more efficient and secure way to manage the full contract process. Thousands of businesses around the world use Certify to streamline their contracts and payment processes, recognize revenue faster, and increase job efficiency.
Certify is a cloud-based electronic signature solution that helps businesses send, collaborate and sign agreements online. It allows users to simplify administrative work and complex business workflows and automatically manage real-time agreements.
Certify offers an Agreement Platform built for businesses who need a more efficient and secure way to manage the full contract process. Thousands of businesses around the world use Certify to streamline their contracts and payment processes, recognize revenue faster, and increase job efficiency.
Securely and efficiently collect credit card authorization forms electronically, while giving your customers a completely branded experience using your company logo and branding. At the time of online capture, the card is instantly verified. The authorization form is secure and the payment is tokenized.

#1 usability according to G2

Try the PDF solution that respects your time.
Users Most Likely To Recommend - Summer 2025
Grid Leader in Small-Business - Summer 2025
High Performer - Summer 2025
Regional Leader - Summer 2025
Easiest To Do Business With - Summer 2025
Best Meets Requirements- Summer 2025