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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.

How does dealership warranty work?

A warranty on a car is a contract between the provider and car owner. These vehicle service contracts determine what repairs and replacements are covered under the warranty, what the owner pays for, and for how many years and/or miles the warranty lasts.

Does warranty work have to be done at dealership?

Short Answer: No. By law, automakers and dealerships are not allowed to make you perform regular maintenance at a dealership for a new-car warranty to remain valid.

Can I get my car serviced anywhere under warranty?

Car servicing under warranty In order to keep your car's warranty valid, your car will need to be serviced using approved parts. You can get your car serviced anywhere, but by going to a main dealer, you can be sure those all-important approved parts are used.

Do car dealerships make money on warranty work?

One of the main things you need to understand is that it is Acme Automaker, the manufacturer of your vehicle, that is responsible for, administers your warranty coverage, and pays for your repairs, not the dealership. If the dealer does not do everything exactly right, it doesn't get paid for performing the repair.

Can I go to any Ford dealer for warranty work?

Officially you can go to any Ford dealership for service (even warranty work).

Will doing my own maintenance void a warranty?

In fact, it's illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else. Routine maintenance often includes oil changes, tire rotations, belt replacement, fluid checks and flushes, new brake pads, and inspections.

How does a car warranty work?

A vehicle warranty is like an insurance plan: If something goes wrong, you take the vehicle to the mechanic's shop for repair. If the problem is included under the warranty, then the repairs are paid foreven if your car needs thousands of dollars' worth of repair work.

How do I use my car warranty?

Step 1: Read the entire warranty. Step 2: Ask for clarification. Step 1: Service your car regularly. Step 2: Keep your service records and receipts for all services. Materials Needed. Step 1: Bring your records with you to the dealership.
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