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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
How do you pay Prepay?
Start by completing your Prepay profile.
Browse your favorite products on the Prepay Marketplace, add them to your cart, and submit your application for review!
Once your application is approved, you'll receive an email with instructions on how to make payments and receive your items!
Is Prepay weekly or monthly?
Specific instructions on setting up payment for existing orders can be found in the Orders tab in your Prepay profile! Payments are received in accordance with your pay cycle (i.e. weekly, bi-weekly, monthly, etc.) and processing times vary based on employer and payroll system.
Is per pay weekly or monthly?
As the name suggests, bi-weekly means that employees are paid every two weeks, which typically works out to 26 paychecks per year. With monthly payroll, employees are paid once per month or 12 times per year.
Is it better to get paid weekly or biweekly?
Compared to a weekly payroll schedule, biweekly payroll saves you a significant amount of time since you only have to run it every other week. You save money on direct deposits and cutting checks, since you perform these tasks half as many times per year. Running payroll less often also means less risk of error.
Does Prepay run your credit?
While Prepay does not pull your credit score or report to the Credit Bureau, it's a great alternative to credit card purchasing. Rather than add to credit card debt, make small, easy, and automatic payments over time directly from your paycheck.
What happens if you don't pay Prepay?
Prepay may also levy fees on users who don't pay on time. The company's terms and conditions list a $35 charge each time a customer delays a payment. Di Marco counters that the company has never actually levied that $35 fee, and that the language is “standard legal verbiage” recommended by the company's lawyers.
What bank does Prepay use?
After talks, Di Marco took Prepay's business from his former bank, Wells Fargo, to JPMorgan. That bank set up the streamlined, secure payment and reconciliation system that Prepay needed to process transactions faster but still safely and also financed Prepay's ongoing expansion.
Can you trust Prepay?
Prepay is a legitimate, reputable company who makes it possible for their customers to purchase goods while being able to make payments over time via payroll deposits. I've purchased several items from Prepay and each time I have received my items quickly and without hassle.
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