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Softener ECM Assistance: Why is customer support important?

Based on different studies, U.S. companies lose more than $62 billion annually due to poor customer support, and seven out of ten shoppers say they’ve spent a lot more cash doing business with a company that delivers excellent service.

What does it mean to attain out to tremendous consumer assist? We’ve recognized how our customer service is quantity 1 notch in online document preparation.

Also as, the provision of common problems and the creation of Help Center and FAQ blocks are extra sources that assist clients solve their summons. The other factor is that when you cannot foresee a problem and give helpful facts about how you can resolve it, it really is far better to become proactive and inform clients about feasible technical summons without waiting for complaints.

Customer support is vital for enhancing the user expertise. Our CS team goes previous just responding to issues by guaranteeing integrity and high-quality care. We communicate with you to better realize your releases and needs. Without a doubt, our specialists know the item completely. This enables them to become aware of all the achievable alternatives to clarify the differences between Softener ECM Assistance.

How to switch from Softener ECM Assistance and use pdfFiller’s business help:

01

Produce and confirm your pdfFiller account (a 30-day complimentary trial is accessible).

02

Check your account details and modify settings.

03

Edit and sign documents, produce reusable templates.

04

Go to the Help web page if you require any help along with your document management.

05

Join our Community to obtain assist from active users.

06

Go to the Billing Assistance page and make contact with us immediately if you have payment issues.

07

View the Assist Center subjects to get the required answer.

Pick the aid line that works best for you personally. Find tips and help to acquire the most out of robust editing features, managing your documents, and improving your business workflow with pdfFiller. Chat with our assistance team, develop a ticket, or contact our representatives 24/7.

pdfFiller is different from and not affiliated with Softener ECM. With further questions about Softener ECM products please contact Softener ECM directly.

What gives to pdfFiller the advantage over the competitors?

pdfFiller is not just a PDF reading or editing tool. It is a multi-purpose platform for centralized document management. It allows you to do every little thing the competitors do and goes far beyond that, offering benefits you’d ordinarily get in a number of different tools. With pdfFiller, you get all you need for establishing efficient document workflows.

Simple document management'

No need to download or install anything at all. Just create an account, upload your documents, and commence working immediately: split, annotate, merge, edit, convert, and more things you can do to document the way you’d like. Then, send copies through email, fax, SMS, and even USPS.

Unparalleled time-efficiency

In contrast to an abundance of our competitors, we respect your time and want you to become as productive as you can. Make templates for your most regularly utilized documents to avoid retyping information, fill out up to 1,000 uniform documents at a time, or extract information from forms in bulk.

Expansive library of templates and forms

Need a standardized, fillable form here and now? Discover it in the pdfFiller online library. Or generate a form yourself by simply adding fillable fields in your document. It is possible to host or share forms in seconds, permitting anyone to fill them out online from any device.

Easy e-signing and tax reporting

Thanks to the integrated signNow functionality, you can e-sign documents on the go, collect signatures from a number of persons, track the signing progress of a document, set a signing order, and more.

Safety and lots of storage space

We care about the safety of your assets and think that storage limits shouldn't distract you out of your work. That’s why pdfFiller enables you to maintain your documents safe inside the cloud with limitless storage. On top of that, it is possible to protect sensitive information with two-factor authentication and passwords.

Want more reasons to select pdfFiller? How about:

Integration with the favorite solutions which includes Salesforce, Dropbox, Google Drive, and other people

Collaborating on documents in teams

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Capability to collect payments and sell proprietary forms

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Online notary

Starting at $8 monthly, pdfFiller is far more reasonably priced than most competitors

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:

Dawn D

2016-02-17

I love it, it's more user friendly and reasonable than Adobe filler and keeps changes, doesn't always work that way with Adobe. The only thing is it needs alignment buttons, like center, left or right justified. Setting up new forms requires much counting spaces to center. Other than that am happy thus far with the program.

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Scott R.

2018-06-27

Fantastic online PDF signing and editing tool This is a great online resource for signing, stamping and editing PDF documents without needing to purchase a PDF editor. With the free plan, your limited in terms of collaboration, file sharing and upload locations. However, the paid plans are very reasonably priced and you can just purchase month by month as needed.

5