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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
How long is reasonable for a warranty repair?
28 days is well known as being the reasonable amount of time you should give any company for a lot of things (including repairs\\delivery). After which point you might be entitled to some sort of juiciness.
How long should a warranty repair take?
I'm with Gary on this one — a duration of 4-6 weeks should be the maximum a repair should reasonably take, and if it's longer than that, a replacement set should be being offered to you!
How long should a warranty last?
A warranty is most common in the case of purchasing electrical products. Generally, a warranty will last for 12 months to two years, although in relation to more expensive goods, it may last longer.
How does a warranty work?
With a full warranty, a company guarantees to repair or replace a faulty product during the warranty period. If the product is damaged or defective, companies offering a full warranty must repair or replace it within a reasonable time. A limited warranty might cover only specific parts or certain types of defects.
Does warranty start again on replacement?
At any rate, the retailer is right. The period of warranty begins on the date of purchase and doesn't “refresh” upon receipt of a warranty repaired/replaced item.
How long does a guarantee last?
The Sale of Goods Act offers protection against faulty goods even when the manufacturer's guarantee has run out. The act says goods must last a reasonable time — and that can be anything up to six years from the date of purchase.
Do electrical items have a 2-year warranty?
Free of charge, 2-year guarantee for all goods You always have the right to a minimum 2-year guarantee at no cost, regardless of whether you bought your goods online, in a shop or by mail order. You can usually only ask for a partial or full refund when it is not possible to repair or replace the goods.
How long do I have to return faulty goods?
Under the Consumer Rights Act, you have a right to return something and get your money back if it's faulty. You're only entitled to an automatic refund if you return it within 30 days, otherwise the retailer can repair or replace it. The time frame for returning goods for a refund can vary though.
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