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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
This is an excellent tool to use to complete paperwork to save and email or fax back on the fly. You can print afterward, or as soon as you complete your paperwork. Saves so much time, and paper, as you don't have to print.complete.scan and then send.
2016-06-07
What do you like best?
The ability to modify; merge; create; add signature to any document. This program saved my day. Without it my work would be impossible.
What do you dislike?
I wish that I could add more than one page at a time.
Recommendations to others considering the product:
I've found this a valuable tool to use in my daily tasks when I am handling a document that needs to be massaged. It's a lifesaver for me. Don't know how I'd complete tasks without.
What problems are you solving with the product? What benefits have you realized?
Tons of features, just what everyone needs to make a task easy to accomplish.
The ability to modify; merge; create; add signature to any document. This program saved my day. Without it my work would be impossible.
What do you dislike?
I wish that I could add more than one page at a time.
Recommendations to others considering the product:
I've found this a valuable tool to use in my daily tasks when I am handling a document that needs to be massaged. It's a lifesaver for me. Don't know how I'd complete tasks without.
What problems are you solving with the product? What benefits have you realized?
Tons of features, just what everyone needs to make a task easy to accomplish.
2020-02-03
All i needed was the Rewrite PDF mode,
All i needed was the Rewrite PDF mode,but you hide it took me almost 30 minutes to find this.And almost get out from this site..if you see i'm uploading a PDF file, suggest me the rewrite mode from within the Preview mode, (or on right click on the document - with the remove to trash and all the other options)
2020-01-30
THE FORMS ARE VERY THOUGHTFULLY LAYED…
THE FORMS ARE VERY THOUGHTFULLY LAYED OUT AND VERY EASY TO USE, I WILL AND HAVE RECOMMENDED THIS SITE TO CO-WORKER AND FRIENDS, THANKS
2019-11-17
Easy to use. I would like a feature to more easily type in info on blanks on pdfs. Text boxes are clumsy and it is easier to just handwrite the date.
2024-01-23
What do you like best?
I can easily upload any type of form and start working immediately. Forms from the web, forms from vendors, Word documents, etc. I can also easily comvert to and from pdf as the form demands. Saving the document is a breeze and it is always the last form at the top when I log in again. It even reminds me if I have already started the same form again and gives me options.
What do you dislike?
The log-out is sometimes too quick, especially if I get interrupted on the phone. But even then, I just log back into the site and continue. Sometimes when I convert the file is in portrait or landscape, and it takes some time to change the orientation. However, once I got the hang of it, it went pretty quickly. I like the newer version better than what I used years ago.
What problems are you solving with the product? What benefits have you realized?
I can quickly complete forms for employment verification, DSS forms, unemployment forms, etc. I have yet to find a form I can't complete with pdfFiller. It speeds up my day and getting things accomplished as quickly as possible. It saves me, on average, 30+ minutes for each form. Thank you for making my life easier. I am always looking for things to help me help our company and pdfFiller is one such tool.
2021-10-13
Eliminating so much wasted paper
Very good! Would highly recommend to any fast paced office
We have cut out paper usage in half since we started using this product! And by refusing our waste we also reduced our shredding fees
I haven't found anything to dislike yet. So far it's been a very positive experience and no complaints.
2021-01-08
Great Experience and Efficient PDF's
I only needed to use it for a few items I needed to update. The experience was easy and great. I enjoyed using it for what I needed in the moment. Once I cancelled my subscription they handled it promptly and professionally. If I am ever in need of PDF services again, I will definitely consider their services and so should you!!! THANKS PDF FILLER!
2021-01-05
Thrilled with this app!
After I found this option, I've been thrilled with it. No more prints and write; now I do everything directly in the computer. Less environmental damage, no ink and no papers. Loved it!
2020-10-06
Structure Us Contact Resolution Feature
The Structure Us Contact Resolution feature empowers your team to address customer inquiries and resolve issues efficiently. This tool enhances communication and simplifies the support process, leading to improved customer satisfaction.
Key Features
Centralized communication hub for all customer interactions
Real-time tracking of issue resolution progress
Automated alerts and notifications for timely follow-ups
Integration with popular CRM systems to streamline workflows
User-friendly interface for quick access to customer information
Potential Use Cases and Benefits
Manage customer complaints effectively to boost retention rates
Facilitate team collaboration for faster problem-solving
Improve customer feedback collection for product enhancements
Increase operational efficiency by reducing response times
Support remote teams in delivering consistent service
By using the Structure Us Contact Resolution feature, you can reduce friction in your customer support process. It connects your team and equips them with the right tools to resolve inquiries swiftly. You will not only meet customer needs but also build lasting relationships.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first call resolution in contact center?
Keys to Improving First Call Resolution in Your Contact Center. Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you calculate FCR?
Calculating FCR is as simple as taking the total amount of feed consumed by the flock and dividing it by the amount of weight gained or the number of eggs produced. In other words, FCR equals input divided by output.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
How do you make a call flow?
Under Profile, select Tracking, Phone Calls. When the Phone Calls drop down opens, select Call Flows. 2At the top of the page, select + Add Incoming Call Flow at the top of the page. 3Select Basic Dial for a simple call flow that plays a greeting message to your caller and connects them to a recipient.
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