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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
Place the document you want to send in the document feeder. Enter the fax number you want to send to, including and extensions to dial externally, and any international dialing codes. Press Send or Go (depending on your fax machine model)
Dial a leading '1' when sending a fax only if you would dial a '1' for a regular phone call. As fax works over the phone network, all fax numbers are simply phone numbers and should be dialed the same way as a regular phone call.
Check or ask about your machine. The country code (the number 1 for US phones and fax numbers) will also sometimes need to be dialed before local numbers but only when the area code is also required. You will often also need to dial 9 before dialing long distance numbers.
The dial prefix is a feature that automatically dials a user-defined number before every fax you send. — For example, if your telephone system requires you to dial 9 to access an outside line, then you can program the dial prefix feature to automatically dial 9 every time you send a fax.
Since a fax machine uses a phone line for communication, it has to be treated like a phone when dialing long distance. That means dialing the U.S. country code (1), followed by the area code, followed by the fax number, so that the whole thing looks like this: x-xxx-xxx-xxxx.
Choose Your Own Local or Toll Free Fax Number You'll also have access to your faxes anytime through your Account portal for the life of your account. Experience the convenience of faxing securely from anywhere, without a fax machine. Get a local or toll-free number, and a 14 days free trial of fax.
Get a Burner account. Sign up for a Burner account online, or download our free iPhone / iPad fax app. Login online or from the app any time. We give you a fax number. Request a fax number whenever you need one. Send and receive faxes. Your iPhone or iPad works just like a fax machine.
Fax. Fax offers customizable fax and cover page templates with the ability to add a business logo or a signature. The app gives you the choice between using a local or toll-free fax number. fax is available on iOS and Android devices.
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