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What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:
evelyn g
2015-03-12
I believe the staff is dedicated to helping the customers and are very professional. Thought I might have to talk to them in person, but they answer and respond quickly through chat and do everything they can to help you right away. When I just had to get my material out right away and short on funds allowed me to try out the program just a few days after I explained my difficulty. Then after few days able to of course, pay for this program that has helped me so much. The forms are easier to read by using PDFfiller, and the video of how to work the software is helpful as well. The people are just awesome!! Very helpful and respond immediately. I would recommend this to friends and family as well.
5
Laurie Seubert, Allied ASID
2020-02-06
What do you like best?
PDFfiller is a great way for me to pre-fill documents that I use on a regular basis for my clients. By having as many fields clearly completed as possible, transactions that may have been held up due to illegible or missing information can be processed much more quickly. Clients also appreciate not having to do as much work! I also like the fact that I can use a social media signin for PDFfiller instead of having to create a separate user ID and password. It's one less thing that I have to remember.
What do you dislike?
Sometimes, I get frustrated by the "auto-detect" feature that highlights an entire line of a form. I'd rather use the text insertion feature and place text where I want it rather than have to edit the whole line. The other frustrating thing is having to make sure you're logged out on one computer before using it on another device in the office!
Recommendations to others considering the product:
I recommend PDFfiller without hesitation, with one caveat: only one sign-in is allowed at a time per user. If you use multiple computers at your place of employment, make sure you're signed out of PDFfiller on one computer before trying to sign on with the other. It will save you some aggravation. This is especially frustrating if you use the program on a desktop and a laptop and forget to sign out of the desktop computer before bringing the laptop home to work remotely. I did do a lot of research before deciding to invest in PDFfiller, and after my due diligence was hard-pressed to find an option with all of the features that I needed and at a price point that I felt was affordable. For the money, PDFfiller is a great investment for offices looking for ease and convenience with pre-filling forms. The learning curve is not very steep, and there is a lot of functionality for adding features besides text: check/"x" in specific boxes, highlighting, erasing, etc. I have used all of those features with little to no difficulty. Erasing is a bit of a science, with some trial and error involved in determining the exact size of the eraser needed for the job. Being able to move inserted text around easily and increase or decrease the font size as needed is a very helpful feature, especially if you want to call attention to certain pieces of information or make them stand out from the rest of the document. While I have not used the signature feature very often, I have found it to be useful in the rare instances that I have needed it. I have a copy of my signature saved in PDFfiller, which makes it very easy to insert a signature field into documents. Clients also appreciate this feature as well.
What problems are you solving with the product? What benefits have you realized?
PDFfiller is making it a lot easier for me to personalize and email forms to my clients, improving their service experience and saving me time and trouble. It's a huge convenience for me and much appreciated by clients whose handwriting is less than clear! The biggest benefit to me is having a library of frequently used documents that I can pull up on the fly, make adjustments and edits to a few fields, and have a new document ready to go in a matter of minutes. I've also been able to add information in the "white spaces" of forms I have created in the past, to include client-specific text, contact information and other items.
5
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For pdfFiller’s FAQs

Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
Face Down. When you insert the document you want to fax with the printed side toward the machine, the document's text and graphics are face down against the tray. The fax machine then pulls the document down the tray and scans the document's content.
If it is the document on the right, that is the symbol for fax facing down put the document into the feeder with the information side towards feeder and the blank side facing outwards.
If it is the icon on the left, that is the symbol for fax facing up put the document into the feeder with the blank side towards the feeder and the information side of the document facing outwards.
If the icon has lines of text on the front of it then you should send a fax with the paper face up. If the text lines only appear on the folded corner, send the fax with the paper face down.
To copy a double-sided document in the ADF, press the Copy button, then press the Menu button. Select Paper and Copy Settings, then select one of the 2-Sided Copying settings. To fax a double-sided document in the ADF, press the Fax button, then press the Menu button. Select Send Settings > 2-Sided Faxing.
Dial a leading '1' when sending a fax only if you would dial a '1' for a regular phone call. As fax works over the phone network, all fax numbers are simply phone numbers and should be dialed the same way as a regular phone call.
In both early and modern faxes, the sending and receiving process revolves around the same basic concept: The machine scans the document. That signal is sent down a telephone line to another fax machine. The other machine decodes the signal and reproduces the document.
A fax machine is designed to both send and receive documents, so it has a sending part and a receiving part. The sending part is a bit like a computer scanner, with a CCD (charged-coupled device) that scans only one line of a document at a time, and only in black and white.
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