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Every PDF tool you need to get documents done paper-free
Create & edit PDFs
Generate new PDFs from scratch or transform existing documents into reusable templates. Type anywhere on a PDF, rewrite original PDF content, insert images or graphics, redact sensitive details, and highlight important information using an intuitive online editor.
Fill out & sign PDF forms
Say goodbye to error-prone manual hassles. Complete any PDF document electronically – even while on the go. Pre-fill multiple PDFs simultaneously or extract responses from completed forms with ease.
Organize & convert PDFs
Add, remove, or rearrange pages inside your PDFs in seconds. Create new documents by merging or splitting PDFs. Instantly convert edited files to various formats when you download or export them.
Collect data and approvals
Transform static documents into interactive fillable forms by dragging and dropping various types of fillable fields on your PDFs. Publish these forms on websites or share them via a direct link to capture data, collect signatures, and request payments.
Export documents with ease
Share, email, print, fax, or download edited documents in just a few clicks. Quickly export and import documents from popular cloud storage services like Google Drive, Box, and Dropbox.
Store documents safely
Store an unlimited number of documents and templates securely in the cloud and access them from any location or device. Add an extra level of protection to documents by locking them with a password, placing them in encrypted folders, or requesting user authentication.
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PDFs edited per month
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Top-rated for ease of use
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Industry-leading customer service
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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
Found out about this on Google; did not want to pay to get Adobe Acrobat! It's easy to use to input text, and then after I figured out I had to register for$/month etc. I could Print and Save As. Wonderful Resource, thank you.
2015-06-14
I have had no formal training however it seems very easy and user friendly, however it does not able have all of the facilities that we require. But a good program overall.
2017-01-29
I am very happy with PDF filler. I have only used it for one document so far, but I have no complaints except for the pop up every time you open the form.
2017-09-04
App doesnt work the same as using it on a computer. On the computer is easy and simple. Ive tried the app and seems to cant work it like on the computer such as tap on it erase or add , high light , or erase. Im using apple iphone Thank you
2019-04-26
Soo awesome I'm glad there is such a great tool. The fact it offers everything including Tech support, 24/7customer service, and a bonus Notary; How freaking awesome is that?? Especially for those of us whom don't have transportarion or are disabled...best app I have ever come across . Thanks
2019-10-29
Great Product
This software has helped mainly with electronic signature creation but also with overall PDF edits.
The software offers a number of options for editing PDFs and is fairly user-friendly. It has an easy layout.
I do not like the fact that the software can lag when working with slightly larger documents. It can also be time-consuming to learn more advanced features.
2019-11-09
Valuable service four our business
Great for completing and revising forms
Allows easy efficient revisions to forms that are not otherwise "fill-in" online forms
website can be slow and clunky at times, technical support is only available through on-line chat, no teleconference service
2019-01-29
Surprised I had signed up for a year
It worked as I expected. Only needed it to print once but ended up using it twice. Not sure when I will need it again
Not sure if I can cancel or if it is automatically renewed. May never use again so I hope I will get a message that I can continue or decline.
2017-11-15
I am very satisfied with the pdfFiller. It makes life easier to complete; as well as you can see with different version. This App was made for anyone, simplifies our lives. Thank you
2024-08-28
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I improve my first call resolution?
Keys to Improving First Call Resolution in Your Contact Center. Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is the first call resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
Why is First Call Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How is first call resolution measured?
Examples of first call resolution definitions are: The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is a first call?
Definition of first call. a warning bugle call usually played 15 minutes before assembly (as for reveille or retreat)
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
What is FCR rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
How is FCR calculated?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
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