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What our customers say about pdfFiller
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PDFfiller was intuitively simple to use in creating an important document. I had difficulty erasing some text I accidentally superimposed onto my document and the recipient who ultimately got the PDF I created could not open it. Also disappointing was the fact that I didn't realize I had to pay a tidy subscription price until after I completed my document and tried to send it off (and save it). That all led to an initially horrible review.
But, I have to say that my experience with PDFfiller and Elie, the rep I dealt with, revised my entire experience. Not only did Elie help resolve the problems in a very timely fashion, I received a refund! PDFfiller seems dedicated to provide the user an efficient product and the customer service is the best I've seen with any internet-based business. Elie is a great ambassador for the business and she really follows through with her promises! I never expected that. They are also going to revise some aspects of the user interface to ensure proper notice of expense and conditions of subscription. I will certainly use PDFfiller in the future!
2015-06-08
My experience Pryor to contact customer support via online chat wasn't a pleasant experience. However my representative went over and beyond in my opinion to resolve the issue for me. If customer support is this affect and expressed concern the way he did on a daily or frequent basis... then definitely purchase this product. Hands down.
2016-08-31
his information will be added to PDFfiller.com's Shopper Approved certificate for future customers to read, therefore, we ask that you please keep your comments professional and courteous.
2018-10-17
Great Value for the features included
PDFfiller has all of the features I need. The ability to combine documents, fill forms and add signatures.
Navigation is not intuitive and the user interface is cluttered.
2019-03-12
What do you like best?
PDF filler has allowed me to not only make forms being filled out easier but also allows me to keep them archived on their server so I had don't have to look for them.
What do you dislike?
I think the only downside I would say is the send to sign can be a little confusing. Some of my clients have had issues trying to sign things when I've used this feature.
What problems is the product solving and how is that benefiting you?
The only time I've had issues is when a form wouldn't load to the system. Customer service has always been great helping me out. They usually have the problem resolved quickly
2022-11-03
Fabulous for filling out any forms online, especially when online applications are not quite right, you can line up any type of print in the boxes to look professional, even check mark in boxes!
2020-08-16
I really appreciate the timely response from the support team in handling my cancelation. They were very professional and was very helpful throughout the process. Thank You, So Much!
2020-07-17
ooh! simply amazing..though it was kind of difficult to get through around the platform but i figured it at last. and it gives me exactly what i wanted.
2020-05-19
This app is not flooded with ads and/or private tools as far as I could check
I just needed to merge stuff and this website (didn't know it, it just popped after a simple search) showed me tutorials for all the tools they have to make my documents complete and personalized as needed. I am here because we live in an era where an app that does not flood you with advertisement and charge your for each tool available calling some of them 'premium' or 'plus' or 'pro max' is RARE. I want to be explicitly thankful about this. Useful for the purpose of being useful. Didn't believe stuff like this existed anymore.
2025-04-11
#1 usability according to G2
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