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What our customers say about pdfFiller
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To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
2017-05-22
What do you like best?
On line storage and file forms for easy access, easy to operate
What do you dislike?
Wish I could add signature to documents...never given direction for how.
Recommendations to others considering the product:
fairly user friendly...they do not verify before charging annual subscription
What problems are you solving with the product? What benefits have you realized?
Completing misc forms for all uses
On line storage and file forms for easy access, easy to operate
What do you dislike?
Wish I could add signature to documents...never given direction for how.
Recommendations to others considering the product:
fairly user friendly...they do not verify before charging annual subscription
What problems are you solving with the product? What benefits have you realized?
Completing misc forms for all uses
2018-01-02
What do you like best?
I like the interface!Very user-friendly ^_^
What do you dislike?
Signing out automatically and sometimes experiencing slow signing process(Lag)
What problems are you solving with the product? What benefits have you realized?
Signing pdf files such forms/packets etc. Benefits : such ease of use for filling out docs in a minutes.
I like the interface!Very user-friendly ^_^
What do you dislike?
Signing out automatically and sometimes experiencing slow signing process(Lag)
What problems are you solving with the product? What benefits have you realized?
Signing pdf files such forms/packets etc. Benefits : such ease of use for filling out docs in a minutes.
2018-12-20
What do you like best?
No need to print at all! Completely paperless
What do you dislike?
Everything is perfect no negative comments
Recommendations to others considering the product:
Great on completing and signing PDF’s
What problems are you solving with the product? What benefits have you realized?
Complete all forms on a go !! Saves time and money on printing cartridge
No need to print at all! Completely paperless
What do you dislike?
Everything is perfect no negative comments
Recommendations to others considering the product:
Great on completing and signing PDF’s
What problems are you solving with the product? What benefits have you realized?
Complete all forms on a go !! Saves time and money on printing cartridge
2019-10-07
Amazing customer support
Amazing customer support. We had account and payment issues; and contacted via online help. We received prompt and frequent communication that helped us solve the issue within a few interactions (all over the weekend too!).
2020-03-01
Perfect for my needs!
I found it super easy to use - was looking for a product like this and it really met my needs! I have used it for basic tasks and it works great.
I feel like if I ever want to do more creative documents that I will need more training. This feature is a bit complicated to me.
2018-05-18
Customer Service
I had an issue with my account and worked with customer service to get it resolved. They responded quickly and were very helpful! This is important to me. I appreciate them very much!
2024-10-01
pdfFiller has wonderful support. You can email them or use a chat feature. From the chat feature, I was able to do a remote session through zoom to get my issues resolved quickly. Through email they always respond within 20 minutes. Great customer service!
2022-05-26
What do you like best?
Any pdf is editable
Integrates well with Google
Easy to use
A great platform for document signing
What do you dislike?
More font options should be available
Pricing can be high
Docusign still signs documents better
What problems are you solving with the product? What benefits have you realized?
Easy to have multiple people sign forms
Manages workflows flawlessly
2021-08-19
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
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How do you start a work statement?
Understand what a SOW is. A SOW defines the scope of work required and the time in which it's to be performed. Know what to include. Advertisement. Define success. Don't forget a timetable. Tie payment to milestones. Use language everyone can understand. Be specific. Remember postproduction needs.
How do you write a statement of work?
Break it up. Don't scope what you don't know. Make a plan. Decide what you're doing and how. Put it into context. Explain why you're doing it. Be specific. Set the project's boundaries. Make assumptions. Lay the ground rules. Make it simple. Share it.
What is a Statement of Work document?
Statement of Work (or SOW) is a formal document that defines the entire scope of the work involved for a vendor and clarifies deliverables, costs, and timeline. The statement of work should include: All deliverables and due dates. The individual tasks that lead to the deliverable, and who these tasks are assigned to.
Is a statement of work a contract?
A Statement of Work (SOW) is a document within a contract that describes the work requirements for a specific project along with its performance and design expectations. These KPIs can then be used as a baseline to determine whether the service provider has met conditions of the SOW.
Do I need a statement of work?
The statement of work should serve as a blueprint for the project with clear terms and agreements outlined, including what services or deliverables will be provided, timeline for completion, estimated costs, and expectations for the client. Don't be sneaky.
Who creates the statement of work?
The SOW is typically written by the client, but authors may vary, and more than one author may participate. This may include anyone from the project manager to a third-party contractor to the Chief Information Officer in the case of IT and software development projects.
Who created the statement of work?
Coordinator: this person is responsible for planning SOW and its parts. Author: there can be one or several authors responsible for creating a draft of SOW. Reviewers: these persons are responsible for reviewing SOW draft, commenting it and offering changes.
What is included in a statement of work?
Statement of Work (or SOW) is a formal document that defines the entire scope of the work involved for a vendor and clarifies deliverables, costs, and timeline. The statement of work should include: All deliverables and due dates. The individual tasks that lead to the deliverable, and who these tasks are assigned to.
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