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I'd rather pay per document. I don't need the subscription and will likely cancel after this transaction. Consider offering a cheap per-page service in the future.
2016-01-05
I was able to locate and complete 10 years worth of 1099-R's online quite easily. They looked very nice and the process was much better than trying to hand type them on a typewriter! Saving the forms in multiple formats will also come in handy in the future.
2016-04-15
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
2017-05-22
completing my application and uploading…
completing my application and uploading supporting documents was a breeze. Now, lets see if it allows me to send them out to where they need to go.
2023-09-02
Highly Satisfied
I found the app simple to use. I did not expect such fast human responses to queries. Impressed with the customer service and support.
2023-07-22
Fast, helpful assistance from their support team
I forgot to cancel my subscription with them. The money came out unexpectedly, and I was honestly pretty worried because it was the full year's subscription and I have had issues with internet companies not wanting to refund subscription fees in the past even when I asked for it immediately, without using it during the period I asked for the refund for. PDFFiller was great, though. I emailed them early this morning (late for me) and woke up to their response, which was that since it was less than 24 hours after the payment came out, they were able to just void the transaction. Assuming my bank is cool about it, I'll have my money back today.5/5 Do trust.
2021-09-18
What do you like best?
I can copy, save my files and print off the site to get my 1099's and if I like I can email my workers this for the convenience of saving the stamp.
What do you dislike?
sometimes its hard to find a certain item I need but with the Help Chat they found it very quickly for me.
What problems are you solving with the product? What benefits have you realized?
I use the site for my 1099's and used it once for a Bill of Sale item I sold.
2021-02-16
Only use quarterly for one customer, would attend/watch a webinar or tutorial to make it more user friendly and see if it would work with other customers
2021-01-20
Superb customer service and an amazing program! I used the program several times. I love all the features and it’s super easy to use. Highly recommended.
2020-04-28
Update Letter of Recommendation for Employee Feature
The Update Letter of Recommendation for Employee feature enhances how you recognize and promote your team members. It simplifies the process of creating updated recommendations, ensuring that your employees receive well-articulated endorsements reflecting their achievements.
Key Features
Customizable templates for quick letter generation
Easy access to previous recommendations for reference
Option to add specific skills and accomplishments
Ability to share letters via email or download as PDF
User-friendly interface that requires minimal input
Potential Use Cases and Benefits
Support employees applying for new roles or promotions
Enhance your organization's reputation by showcasing employee growth
Save time in the recommendation writing process
Facilitate employee career development and professional networking
Build a culture of recognition within your workplace
This feature directly addresses the challenge of providing timely and effective recommendations. By streamlining the writing process, it allows you to focus on recognizing and supporting your employees, thus fostering an environment of growth and encouragement. You can ensure that your team's efforts do not go unnoticed.
#1 usability according to G2
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