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On a day that I was going to really need my PDFfiller, the service was interrupted. My auto renewal had frozen up somehow and I couldn't access the service I was paying for. I immediately contacted customer service and notified them of the issue. To say that they went right into action to fix my problem would be an understatement. PDFfiller - you're service is great. You're customer service is AWESOME. Thank you for not only addressing my issue quickly and efficiently but for going above and beyond to make up for the inconvenience to me.
2016-03-30
100% felt Heard and understood
I started off panicking about why I requested assistance ... but the agent assigned to me was beyond patient and kind. Her calm brought me to a place of comfort and she helped me to resolve my issue in a very timely manner. Thank you, Marie!!!
2024-11-29
Very quick and easy but in the end actually only needed for a one-time use so didn't make financial sense to pay further for 'just-in-case' use.
2023-07-10
SIMPLE AND EASY TO UNDERSTAND FOR PEOPLE WHO ARE NOT TECH SAVY
ITS GOOD BUT PRICE SHOULD BE MADE RESONABLE SO THAT MORE PEOPLE CAN AFFORD AND USE YOUR TOOLS. FOR PEOPLE IN INDIA IT IS STILL EXPENSIVE. IF YOU REDUCE YOUR PRICE, IT WILL BE AFFORDABLE TO MANY AND YOU WILL HAVE MORE CUSTOMER VOLUME IN INDIA THAN ANY OTHER COUNTRY. THIS WILL HELP YOU GENERATE MORE REVENUE.
2023-03-08
Make your life easier and less stressful - fill out word docs/PDFs without stressing out about scanning or printing.
pdfFiller is an incredible alternative to the usual expectation of printing out pdf documents, signing them by hand, and scanning them back into the computer for an email. It allows me to be able to quickly fill out word docs or pdf docs without the extra stress of typing between the lines and the remote signature option is the best part. It's a great option and I really appreciate being able to use it.
2022-11-23
Cancelling a subscription can be an intimidating and anxiety creating experience. NOT WITH THESE PEOPLE!!! Today I logged in to my account. ***** linked in as my Chat contact and in less then 1 minute the subscription was taken care of for me!!!! I have had to fight too many providers about cancelling subscriptions so THIS WAS REFRESHING!!! Such a contrast and it makes me want to stay connected with them if I ever need their services again.Don't hesitate to access their services and products.
2022-02-14
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pdfFiller is user-friendly.
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Blacking out HIPPA information is quick and easy.
Customer Service is prompt and courteous. They resolved my issues quickly and efficiently.
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What do you dislike?
I don't have any complaints. pdfFiller has everything I need to make my tasks more manageable.
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Completing required medical forms is faster and easier than ever before.
Blacking out HIPAA information on EOB's has cut our time in half for claim submissions.
2021-05-28
What do you like best?
Pdfiller Allows me to quickly complete documents and get them back to people and fax them in a timely manner without having to fumbling around with scanning documents
What do you dislike?
No downsides other than other people at my work don't use pdffiler and are slow to get there things done
What problems are you solving with the product? What benefits have you realized?
The problem of needing to complete and fax/email forms. I realized I should have never been hand completing this. Also bc I copy and paste I don't have to write a lot
2021-05-11
Great Customer Service
I signed up for the free trial and ended up not needing to utilize their services. I had thought I had cancelled it, but for some reason it never went through, so I ended up getting charged for the full year. I contacted their live chat and a representative named Anna was very helpful and got the refund processed right away. Thank you for being gracious and so helpful! I very much appreciate this company's customer service. I will definitely use them in the future! :)
2021-03-05
Use Conditional Field Bulletin Feature
The Conditional Field Bulletin feature empowers you to customize your forms based on user input. With this tool, you can enhance user experience and streamline data collection. Discover how this feature can help you achieve better results.
Key Features
Tailored field visibility based on responses
Easy integration with existing forms
User-friendly interface for quick setup
Dynamic updates to improve engagement
Real-time data collection and management
Potential Use Cases and Benefits
Create surveys that adapt to user answers
Simplify onboarding forms for new employees
Enhance customer feedback forms with relevant questions
Increase lead generation effectiveness through targeted inquiries
Improve data accuracy by only showing necessary fields
By using the Conditional Field Bulletin feature, you address common challenges in data collection. This tool allows you to ask users only relevant questions, reducing frustration and increasing completion rates. With better-targeted prompts, you gain more valuable insights while creating a smoother experience for your users.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
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What is a conditional field?
A conditional field is a field that is hidden from the respondent's view by default. Once triggered by a multiple choice option, it is visible on the form. ... To create a conditional field, you must have a multiple-choice field to trigger it. Conditional fields cannot be triggered by text input questions.
What does conditionally required mean?
Conditionally required fields must be completed if certain conditions are met. For example if an institution responds Yes that is has a certain program, then a description of that program may be required. (The trigger for each conditionally required field is outlined in the STARS Technical Manual).
Is there a difference between required and mandatory?
Strictly speaking, there is some difference between the two words. The word 'mandatory' is generally used in the sense of 'binding'. On the other hand, the word 'compulsory' is generally used in the sense of 'essential'. This is the main difference between the two words.
What is the difference between required and needed?
Need connotes a basic and non-contextual or non-specific necessity, as for example, all living things need food and water to survive, or energy is needed for any machine to work. In other words, need should be used, where the requirement is unconditional or essential.
Is the word should mandatory?
Shall. When used as an auxiliary verb, shall, according to Webster's Online Dictionary, denotes a requirement that is mandatory whenever the criterion for conformance with the specification requires that there be no deviation (2). This word implies obligation and is traditionally used by laws and regulations.
What does it mean if something is compulsory?
adjective. If something is compulsory, you must do it or accept it, because it is the law or because someone in a position of authority says you must.
What is the difference between statutory and mandatory?
What is the difference between statutory and mandatory training? ... Statutory training is required to ensure that the organization is meeting any legislative duties. On the other hand, mandatory training is an organizational requirement to limit risk and maintain safe working practice.
What is optional condition?
adjective. Left to one's choice; not required or mandatory: Formal dress is optional.
What does optional condition mean?
adjective. Left to one's choice; not required or mandatory: Formal dress is optional. Leaving something to choice.
What does name optional mean?
Optional Means. Thanks! Webster's Unabridged Dictionary. Adjective Op”tion×al. Involving an option; depending on the exercise of an option; left to one's discretion or choice; allowed but not compulsory; as, optional studies; it is optional with you to go or stay.
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