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For additional information, speak with an HP Total Care support technician at 1-800-474-6836 (1-800-HP invent) for HP products or 1-800-652-6672 (1-800-OK Compaq) for Compaq products.
Standard Warranty Coverage With the standard one-year limited warranty, you will be covered for repair or replacement of parts deemed defective. The warranty does not cover accidents, abuse or use of an HP product outside the standard-use instructions included with the product.
From extended manufacturer coverage to accidental damage protection from drops, spills, and surges, from theft recovery to expert advice, an HP Care Pack covers all of your unexpected needs.
HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from defects in materials or workmanship under normal use during the Limited Warranty Period. During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective component.
The damage to my LCD screen is not covered by standard warranty. In most cases, this damage is considered customer induced and is not covered by any standard warranty. Therefore, it will be the owner's responsibility to cover the cost of repair unless they have previously purchased Accidental Damage Protection (ADP).
Use HP Support Assistant to find the current warranty status, category and warranty end date of your PC. Make sure your Android device is connected to a wireless network with an active Internet connection. Open the app, and then tap Warranty and Service Contracts to find your warranty information.
Receive 24/7 online support for your HP product at HP Customer Care or HP Support. Call 800-474-6836 for your HP product questions and 800-652-6672 for your Compaq product questions and an HP representative will explain your out-of-warranty service options.
HP Store Sales: 1-866-625-3906. Order Status.
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