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Postdoc Help Desk: Good customer support matters

In accordance with various research, U.S. organizations shed more than $62 billion annually due to poor customer service, and seven out of ten customers say they’ve spent more funds carrying out enterprise with an organization that delivers great service.

What does it imply to reach out to tremendous customer assist? We’ve identified how our customer service is foremost notch in on the internet document preparation.

What would be the principles of excellent customer support? You will find 4 basic standards of great customer support. It is personalized, competent, convenient, and proactive. These elements have the most substantial influence around the pdfFiller consumer encounter and permit it to outshine its competitors. For those who have trouble looking for Postdoc Help Desk, adhere to the measures beneath to expertise first-rate user care with pdfFiller.

Customer support is crucial for enhancing the user experience. Our CS team goes past just responding to difficulties by making certain integrity and high-quality care. We communicate with you to far better comprehend your releases and needs. Without a doubt, our specialists know the solution thoroughly. This allows them to become aware of all the possible choices to explain the differences among Postdoc Help Desk.

How to switch from Postdoc Help Desk and use pdfFiller’s specialized help:

01

Sign up for any 30-day complimentary trial and log in for your account.

02

Upload documents for your Dashboard.

03

Edit and sign documents, generate reusable templates.

04

Pay a visit to our Help web page if you require any aid.

05

Make use of the aid search bar (the line at the top of the web page) to ask concerns.

06

Go to the Billing Help page and make contact with us immediately when you have payment issues.

07

Make use of the reside chat or submit the fast contact kind if you nevertheless need an assistant.

We’re attempting to produce a good, hassle-free customer encounter for everybody who deals with pdfFiller. Our CS team is on the internet 24/7, 365 days per year. We will do our very best to answer each ticket within half an hour and provide regularly great customer support.

pdfFiller is different from and not affiliated with Postdoc. With further questions about Postdoc products please contact Postdoc directly.

What gives to pdfFiller the edge over the competition?

pdfFiller is not simply a PDF reading or editing tool. It really is a multi-purpose platform for centralized document management. It allows you to do all the things the competitors do and goes beyond that, supplying features you’d usually locate in several tools. With pdfFiller, you get all you need for setting up effective document workflows.

Efficient document management'

No need to download or set up things. Just set up an account, upload your documents, and commence working straight away: convert, rearrange, merge, annotate, edit, and more you can do to document the way you choose. Then, send copies by using email, fax, SMS, or even USPS.

Unparalleled time-efficiency

In contrast to quite a few our competitors, we value your time and want you to be as productive as you can. Create templates for the most regularly used documents to avoid retyping information, fill out up to 1,000 uniform documents at the same time, or extract information from forms in bulk.

Extensive library of templates and forms

Need a standardized, fillable form here and now? Discover it within the pdfFiller online library. Or make a form from scratch by simply adding fillable fields to your document. You can host or share forms in seconds, allowing anyone to fill them out online from any device.

Simple e-signing and tax reporting

Because of the integrated signNow functionality, you are able to e-sign documents on the go, gather signatures from numerous people, track the signing progress of a document, set a signing order, and more.

Safety and plenty of storage space

We care about the safety of the assets and think that storage limits shouldn't distract you out of your work. That’s why pdfFiller enables you to maintain your documents safe within the cloud with limitless storage. On top of that, you’ll be able to protect sensitive information with two-factor authentication and passwords.

Require far more reasons to select pdfFiller? Think about:

Integration with your favorite services such as Salesforce, Dropbox, Google Drive, and other people

Collaborating on documents in teams

E-filing tax forms directly with the IRS in one particular click

An audit trail for all of your document transactions

Ability to collect payments and sell proprietary forms

Online notary

Access to add-value items: airSlate, signNow, and US Legal

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:

Anonymous Customer

2014-12-05

I love this program, it is very helpful. However, I would like to see more PDF editing tools available, so I can do things visually, such as cropping, re-sizing, etc...

5

Amy W.

2019-04-16

Overall a great product Overall very easy to use, tools are easy to manage and it's great at converting PDF to Word. It is a little expensive but other than that, no issues.

5