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I was upset about a billing issue. Customer service reached out to me immediately and had my issue resolved in a very short period of time. I appreciate the way they handled it and followed up with me. Great customer service!

Very good easy to use program Very good easy to use program. Customer service is great I miss read and accidentally signed up for a whole year in one go instead of just for the month, they quickly resolved it for me and refunded the difference. =) if I ever need to do documents online again I will definitely use their service again

Say yes to PDFfiller. I was able to take a 30+ page PDF file, highlight areas of significance, add sticky notes and/or note boxes where I needed to remember a particular point in the lengthy document filled with legal jargon. Which made things SO much easier for me. Although I have listed a few things that I wish were different, overall the product is a great one. I had one difficult experience with a file, but otherwise everything has been amazing. I would absolutely recommend PDFfiller to anyone needing the tools it offers. I had never used a PDF editor before. Simply due to the fact that I had a hard time finding one that wasn't trying to charge me a bunch of money up front. PDFfiller gave me a free 30-day trial. Which is an instant gold star in my books. Aside from the willingness to let it's potential customers try the product out, the product is surprisingly easy to navigate through, and I was able to download a copy of my final product free with the trial. There are two things that I would change if I could. The first thing that I did not care for is honestly just one of those particulars that I would have like to have the option of. That being that the only highlighting option is yellow. While this is not really a big deal, it would be really nice to have the option to select different highlighting options (pink,green,orange,blue,etc.). As a college student, I handle a LOT of PDF files on a weekly basis. Anything from a single page reference list, to a PDF copy of a book that consists of hundreds of pages. For me, color coding highlighted areas makes research points easier to decipher and organize according to relevance to one another. The one thing that I noticed was a bit of a headache to deal with. I uploaded a file that needed updating. I selected a entry point that needed to be changed, and the font size automatically changed from an 8.5 to a 9. I selected the "text size down" option, and it made it a size 8. There is no option to size it back to an 8.5. This created an abnormal look to the line of text, and one or more words were different in size. I would have to go through and individually adjust everything to the same size. This may be a subtle difference in size, but as a Graduate student, these things matter in the grading process.

Excellent company excellent service Although when testing the service it did not meet my requirements a month later an annual Bill showed up on one of my payment accounts. This just happened minutes ago and I was up working on a project so I immediately responded. Surprisingly somebody answered the phone at the company. I was able to refer them to my account they could see where I had stopped the service immediately upon testing it because it didn't fit all of my requirements this all happened last month however as a young lady told me the cancellation process takes several steps and somewhere during that process the cancellation was not 100% completed. However she sees where I never utilized the service I did cancel it she immediately moved into action return the payment that was incorrectly processed and was super helpful and super friendly. The Reps name was Sally I am super impressed with not only her but PDF filler because of the fact that they honored my displeasure and something like I said through the process fell through the cracks however I was able to contact them they were able to easily see what was happening with my account and rectify my complaint. I want to vote the company a plus plus because nowadays service is not even a thing anymore it seems rarely can you find a company that stands behind their product and they do so by providing support Saturday morning at 5:00 a.m. LOL so yeah I was super pleased with the service although they did not provide what I was looking for the company still will always be on my good list in terms of consideration in case in the future they do provide the needs that I have. A+ Plus

What do you like best? Easy to use. Very little start up time. Comprehensive set of features What do you dislike? Being in the cloud does require upload and download steps What problems are you solving with the product? What benefits have you realized? I use it daily for contacts and client documents

Private individual, basic version I'm using the basic version which obviously has some limitations but it's good for the tasks I have in hand