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Last updated on Jun 26, 2026
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To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
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Elisa from the live chat customer… Elisa from the live chat customer support was such a great help this morning. She was quick to fix my problem and I appreciate her help. Great service.
Anytime a client uses this, I sigh a relief Excellent for contracts and any paperwork. PDFfiller is super easy to use and takes the headache out of mundane paperwork filling. Kudos! I dislike that more people do not use it, if you aren't using this, what are you doing?
It's easy to work with. Wish there was a "clear all" button so that I wouldn't have to close and open back up to start a new form, but overall, great product
I've been using PDFfiller regularly for over 2 years now, and it works wonderfully. I'm able to upload documents, add fillable lines, and get electronic signatures seamlessly. Customer service is also great - prompt and friendly in attending to any questions or issues. Makes running my business that much easier.
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There are limitations when it comes to branding. You basically have to pay their developers so that they build custom docs for you, and even then, it was a little bit hit or miss.
