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Hotel Front Desk Receptionist Resume Samples Welcomed guests upon entry to the hotel, assisted with check in and check out. Answered phones, booked reservations, respond to emails and electronic reservations. Kept records of occupied rooms and guests' accounts.
How To Write a Front Desk Receptionist Resume Summarize your front desk receptionist qualifications in a dynamic profile. Showcase your front desk receptionist experience. List any education and certifications relevant to front desk receptionists. List key skills and proficiencies for front desk receptionists.
Hotel Receptionist: Good [morning/afternoon/evening], welcome to [Hotel Name]. It's our pleasure to have your group with us today. May I please have the name of your group and the reservation details? Hotel Receptionist: Thank you for choosing to stay with us.
Prompt and courteous check in and checking out of guests. Respond to a variety of guest requests in an efficient manner. Be well-informed and obtain the ability to pass on information about the hotel and its surroundings. To encourage and develop a good working relationship with the other departments.
Hotel receptionists usually have strong communication skills, as this can help them talk to customers in person and over the phone. For example, they might solve problems, discuss hotel prices, book a room, give directions and provide a detailed introduction about what the customer can expect during their stay.
Here are examples of the soft and hard skills receptionists typically have: Written and verbal communication skills. Customer service. Multitasking and prioritizing. Dependability. Familiarity with Microsoft Office. Problem-solving. Ability to work under pressure. Attention to detail.
Professional Experience Manage front desk for a 600-room, full-service 4-diamond hotel. Cheerfully greet and assist all guests with check-in and check-out procedures. Coordinate with housekeeping staff to ensure all rooms are cleaned and ready on time. Ensure timely transport of guests on shuttle to and from hotel.
4. Include a list of of your receptionist skills and proficiencies Key Skills and Proficiencies Multitasking abilities Organization and time management Positive attitude Problem-solving skills Professional appearance and demeanor Strong interpersonal skills5 more rows • Apr 12, 2024

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