The forms are good but they would be much better if the user could "snap to" the proper location when typing into a box. Without a "snap to" type guide it is difficult to place the cursor in the correct location within a box and especially difficult to get columns to line up.

I had some troubles purchasing my subscription after my free trial and had a long wait using the chat feature. However, I called into the customer support line and had immediate amazing customer service in resolving my issue. My customer service rep was very detail in listening to my concerns and offering resolution. Because of the excellent customer service experience my PDfFiller representative delivered I proceeded with a one-year commitment of service and recommended these services to my family member.

Good experience but unfortunately, I don't need this product at the moment so I will not be renewing my subscription. If I decide to work on taxes in the coming year, I will subscribe.

I'm working on several files for which I need to be able to type in the answers as my hands have arthritis in them and that makes it difficult to write. The instructions could be a little clearer. To be honest, I'm a new widow and I wasn't thinking very clearly. I haven't taken the time to read the online instructions so my navigational issues are of my own neglect. I think you have a wonderful product actually.