Kara was spectacular Kara was spectacular! I was having trouble merging 35 small PDFs into a single larger document. She walked me through all the steps, and I told her what I had done and where I had run into problems. When she could not find a solution for me that way, she offered to merge all the documents for me!!! I have been working on this family project for the last 12 months and this was the final step before I could get the finished document out to everyone. Now I can do that and put this phase of the project behind me! I salute you Kara!!!

Excellent customer service. Keep it up. Excellent, excellent customer service! I contacted the company because I was charged a subscription fee which I wasn't aware that I had not yet cancelled. The customer service representative called Anna, I believe, immediately informed me that the subscription would be cancelled and an email to that effect was sent to me. I was also informed that my money would be refunded shortly....and indeed, it was returned to my card in 48 hours. Although, I don't have need for their services at this time, I would definitely use them at a later date, should the need arise.