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great service ...alittle pricey but im hoping i do enough .pdf filling out to make it payoff. either way really nice job so far, and im just starting. thanks!!
Seth F
Customer support was top notch. They resolved my print issues with my form. The reason I did not give it 5 stars and would not recommend is that I Googled for a form to fill out for a US Passport. I didn't expect to find one i could fill in on line. What was not apparent was that ONLY AFTER SPENDING 30 MINUTES FILLING OUT THE FORM did I find out I had to pay $20 to print, save, fax, email or share the form. Customer service was great, but did not want to sign up for a monthly pdf service or pay $20 for 1 form.
Steffon
So far I absolutely love it. I figured out that I can have my clients sign things electronically through this and I swear that alone makes it worth its weight in gold!
Kimberly B
It worked great in a pinch, but given the cost and how often you may or may not need something like this, I wonder if it'd be cheaper to buy a program to use rather than to keep this going on a monthly basis. I think it really depends on your individual needs. Though, when I needed something typed and there was no fillable version, this site was a lifesaver!
Anonymous Customer
What do you like best?
Lots and lots of options...online support is very helpful too...organized, clean and easy to use
What do you dislike?
A tad tricky at first...but once you get the hang of it...you will love it!
What problems are you solving with the product? What benefits have you realized?
Medical billing and claims filing is sooo much easier...more time to research instead of filing
Administrator in Hospital & Health Care
I think you should ask me this again in… I think you should ask me this again in another month. I'm very new to using this, and far from computer literate, but so far I am finding it very easy & extremely useful. Thank you! Lisa Marie
Lisa Marie Cowell
cancelled as a gesture of goodwill I downloaded the software and although it has a lot of good features, I didn't really need it. I thought I had cancelled right then, but I haven't found any more mail from me. Now the annual amount has been debited and I have contacted their support. After I explained that I didn't actually use the software, the subscription contract was subsequently and I was refunded the amount.
Tom
Pleasant and professional customer service. ****** product which is under continuous development. Responsive to customer feedback. Highly recommended.
Patricia L.
Customer Service Is Great I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.
Mrs F Williams
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