I thought I was purchasing a one-month subscription (I didn't select the correct button prior to the check-out process and was not advised of the amount before I hit Submit). Would REALLY like a refund of the yearly subscription - am very happy to pay the19.99 for one month. Please...

Performance is slow and choppy at times. There is no OBVIOUS way to turn off the popups every single time I go to fill out a form. Transitioning from one form to another is extremely disjointed. There is no clear way to fill out one form and simply move on to the next in a series. If there is a clean workflow in there somewhere, it's not obvious, at least, not for my use case, which is to fill out a form for each of my employees from a remote location, download all and print all for distribution. Seems like every time I finish something, it takes a while to save, and a while to get to the page letting me choose what to do next, which is always to display the file list again, and a while to load the file list. . .rather than simply keeping the filelist persistent and hidden, as would seem same here. Also, this form, won't let me enter more than a character or 2 before kicking me out. I am writing this feedback in a notepad and then copying it in all at once. Awesome.

I've only used it a few times, but I think that I might be using it more over the next couple of years, as my daughter finishes high school and goes through the college application process! She's also on a couple of sports teams which require the same forms every year; it will be nice to have the info already entered and just modify some dates!