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There have been a few times I have been frustrated because I can't access my documents. Get an error message but other than those 2 times I am extremely satisfied with it
It took me a few minutes to figure out how to find you and to find the form I needed. But had no trouble after figuring out the ins and outs of what I needed to do. Thanks
I filled in IRS 990, Schedules A & O but didn't know I was using PDFfiller and when I tried to print I found I was locked out, so I had to subscribe and still have filled our forms that are locked out. Need timely hep in unlocking these documents. Since this experience and subscribing to PDFfiller (annual Suscrition) I have found it works very well. I contract for a Jazz club's 5 venues sites and have to fill out two cities' forms that I found easy to get using PDFfiller. I also became the treasurer of the Jazz Club again and had to bring out IRS 990s up to dat--non-profit. Again fond using PDFfiller to get fillable forms easy, better than going to IRI.gov.
Very good web environment
Very good web environment. A lot of useful tools and options but yet, still simple. The on and only thing you could improve is the speed, loading times. Great Work, Great site good job to your team.
Easiest way to send contracts
We use this for business contracts in the wedding industry. At first, it was not easy to receive contracts back but with upgrading our account that has become easier.
Ease of use to send out contracts for electronic filling and filing
Sometimes it is confusing where the contracts end up once filled. Having to pay extra for certain capabilities isn't feasible for a small startup business
I signed up for a subscription but only needed it for one document. I canceled but was charged again a month later. I canceled again and contacted customer service. They said the first cancellation must not have completed but refunded me the money. That is great customer service. I will definitely use them again.
Great after-sales support!
I recently signed pdfiler demo version to convert a PDF to a word document but for for some reason it didn't work, not the point.
Point it, I forgot to cancel my subscription and was billed for the year.
I immediately cancelled my subscription and contacted pdfiler via the online chat.
That answered within 20 seconds and immediately refunded my payment.
Really great service - thanks!
It works - one problem I found though is that after I scanned a document with the Adobe scanner, the document was locked with password not allowing it to be opened by the person I sent the document to. I didn't seek that extra security so I basically don't know where it NOcame from.
30 Day Free Trial is wonderful. Has all the forms, information, etc to prepare your taxes and file them electronically. Excellent Website. Excellent Brand.