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It has always been a pleasure. It's very easy to navigate the sight. I really like that! I have never been disappointed. They always are able to accomadate me.
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It was a little difficult to navigate at first, but has allowed me to begin to file paper claims with insurance companies for a small medical company. Help was quick when I asked. Alignment is a little off, but it gave me a good, cheap start.
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I encountered a payment issue where I… I encountered a payment issue where I received an error message and was unable to complete my transaction. The support team was incredibly responsive and helpful. They added 2 days of free access to my account, allowing me to continue using the service while the issue was being resolved. This gesture was very much appreciated and made a significant difference. Thank you for your excellent support!"
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I canceled my trial but maybe I didn't… I canceled my trial but maybe I didn't complete it on my end. Either way the subscription was charged to my card and I contacted support which usually is a nightmare when you have billing problems and it was honestly quick and painless. Great service and they got my refund and account canceled quickly. Thank you to Alice from support
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Di T
Great customer service! I contacted the company when I realized I had signed up for the wrong plan. Within minutes, they replied to my email and refunded me, as well as set me up with the plan that was right for me.
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