Ultimo aggiornamento il
Dec 30, 2025
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I just needed to do one form, so I chose the one-month subscription. It worked great, but it was not clear when I purchased that ONE month, that I would be setup on further automatic monthly payments, otherwise I would have opted out of that. Now I'm considering filing a formal complaint, unless my $20 renewal fee is credited back to my account ASAP!
Much easier/more intuitive than past editing systems I've used! Don't love that I found out only after editing an intensive document that I had to pay though :/
I found PDFfiller through Goggle search after trying numerous other sites. I was pleased at how easy your site was to use, in addition to all the options and of course, the price.
PDFfiller is a GREAT program with INCREDIBLE customer service!
PDFfiller is a GREAT program! It is very easy to use. It helped me tremendously when I had a project and needed to fill out literally hundreds of documents online. The program worked very well, was incredibly responsive, & even kept all of my documents for easy access as well. Most importantly, however, is that they have absolutely INCREDIBLE customer service! I used the chat feature and it was totally painless and even enjoyable. I was treated very well by the chat rep (Paul)! I am a single mother who is trying to start a small business with VERY limited funds. I meant to cancel my plan before my 30-day trial was over. Like so many other times in my hectic life, I guess I forgot! I was quite anxious about it as many companies charge high cancelation fees if you fail to cancel during the trial. There was no need to worry though. I simply logged into my account and then I saw the chat feature. I chose to use it even though I was hesitant to do so (many companies do not provide very good customer service through chat). The response time was extremely fast. I asked to cancel my membership and he replied right away that he would do that for me. Here is the best part, he then proceeded to ASK me if I would like a refund as well!! Now that is WONDERFUL CUSTOMER SERVICE!! Thanks so much, PDFfiller & Paul! I will definitely use them in the future and recommend them to my family and friends. You just do not see that level of customer care combined with great products anymore. I was quite impressed!
I apparently didn't understand the subscription options either, like other reviewers. But after seeing unexpected charges on my CC statement I contacted them and they immediately reversed the charges. Efficient, professional, no problem. I think the subscription charges/contracts could be clearer, but on the other hand I was moving pretty fast so maybe it was my error solely. Anyway, no harm no foul. The product itself worked fine. I have no comparison so all I can say is it functions and got my job done.
I'm happy with the use of the forms, however it showed a monthy price, so I was suprised when I was charged for the entire year up front. I only needed the product for a couple tax documents.
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