Very grateful for excellent technical support available 24/7. Now that I know how to use the system, I'm amazed at how well it works and how it's streamlining my billing process.

For a new customer who has only used this program for a short time, It's a bit confusing to find all the necessary information. I am learning, but it's taken some navigation, and I haven't used the help line, because I don't even know the right questions to ask.

My wife had some US Government forms that needed to be filled out and returned. Because of her medical condition, she couldn't fill them out longhand, and she asked me if there was a way she could type and fill them in. We couldn't find access to a typewriter (WHAT'S THAT???), but I searched on Google and found information about your app. I had worked with some PC-based forms applications before, so I knew what type of function I was looking for. I scanned the forms into a PDF, and PDFfiller opened the files and allowed me to create editable fields on the forms which she then filled using your browser-based app. It got the job done! There were a couple times where she thought she had lost everything, but because of the automatic save function, nothing was lost. Unfortunately, I don't have any other immediate need for this, but I certainly hope you use this for promoting your product. I would have given it 5 stars had there been an apparent way of copying all the fields I added to one page and paste them onto identical subsequent pages in my document (you know the Government--lots of duplicate type information!). I had to create the same fields over about 8 or 9 identical pages on one of the forms. If I find I do have more use for this app in the near future, I will purchase it!

I have experienced the ability to successfully accomplish getting all of My Documents Completed With Very Professional Appearances. The Set-Up of Your Site Is Awesome and Easy to navigate. I had a billing issue d/t a old acct. being presented. But Customer Service Resolved that problem immediately.