Ultimo aggiornamento il
Dec 30, 2025
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Obviously, the sales portion of the Web site needs clarifying, but customer support could not have been more generous and quick in solving my misunderstanding. Wish all companies did as fine a job.
It's easy
It gives you access to do alot of things it's easy to understand and it gives you a lot of options to convert and send
Haven't found one yet but when I do I will let you know until now it's very stable and reliable it's even cheap
This service is very user friendly and…
This service is very user friendly and offers a wide range of editing tools. Perfect for filling out paperwork and editing invoices. For chromebook it's better use the service on a web browser rather than the app.
Add a one-time use subscription
Add a one-time use subscription. I feel this will be beneficial to a lot of your potential customers that do not run a business and may be using this software for personal use. I feel like a one-time 48hr subscription that can be purchased at a low cost would be profitable, especially if it can be repurchased at a later date if the user needs to use the program again. It does not make sense to offer a free 30 trial to users who are not going to use the program for more than 48 hours. I used this for free and you could have made money off of my usage by providing a one-time use subscription. Now, I have to make a new account with a different email if I would like to use your program again because I cannot afford to pay $100.00 for a subscription that I may only use once a year. So, just a suggestion.
Easy to find fast and proficient chat support
My issue is resolved in under 5 minutes.. I was able to speak with a live confidence human being in under 30 seconds.. I was charged for subscription that I forgot I had subscribed to and I no longer needed and the chat agent Kara had my problem resolved in no time. Locating this chat support option was easy and not hidden amongst FAQs or literature used to distract and deter you from reaching out
What do you like best?
I love the fact that we can collect uploads AND money through filled PDFS
What do you dislike?
The entire site is very confusing and we have a hard time understanding where our active sheets are located within the site. We see things like "documents" and then we make a new template ... then lose which template is live and which one isn't. I also don't care for the fact that we cannot choose to have ZERO color in the field that the customer sees for filling in and I would love to be able to disable the "lock to grid" feature that is clearly on at all times.
Recommendations to others considering the product:
I recommend reading through the site, reading through all the tutorials you can and getting very organized about what you are going to do before getting started.
What problems are you solving with the product? What benefits have you realized?
We no longer have to deal with faxing our documents to customers to fill out, sign and fax back. We just tell them to go to our website . They are also so much more likely to complete the entire process including sending us pictures that we require and we no longer lose the pictures or get confused as to where everything is.
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