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Dec 27, 2025
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I like the program a lot. You recently changed the format a little. When I want to save a document to my computer, I can't tell it where to save it; it automatically saves it to my downloads, which I do not like. Before you changed the format, I was able to save a PDF completed document to whatever file I needed to on my computer. I would like to be able to do that again.
It was difficult for me (86 years old and somewhat "ok" with Windows 10) to figure how to send the document to my partners vie email for their markup, etc.
excellent customer service
excellent customer service! they go beyond any expectation, absolutelly recomended. the help me to close ans account that i lost access due email shutdown and refund for the bill. Didnt expected. Easy-go chat support operator with good knoledge of what to do TO HELP A CUSTOMER, even if that mean lose it,
I couldn't find 2018 W2 forms in the…
I couldn't find 2018 W2 forms in the library. I looked for an hour. I could find 2016 W2s, 2019 W2s, but, not 2018. I found all kinds of IRS forms, but, not 2018 W2s. Finally I gave up after 2 days and emailed support. They responded immediately with form. It was awesome. I was shocked. They get A+ in my book !!!!! Jeff R.
I may a few times a year need to use…
I may a few times a year need to use editing or signature for pdf document. I was able to use edit to blackout simply by using quick guide under "Blackout'. Very simple and easy to adjust for use.
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