There doesnt seem to be alot of "man in the street" logic to how you explain things. It seems to be written by Code cutters or IT people. Lots of simple things like , I look up how to save a document. You say : Save your document by clicking the 'Save as PDF' button in either the "MyForms" . There is NO such button only a "save as" button. Also Where is the "My Forms" page? is it named as such or .... ????Bascally though, its a great piece of software. You just have to get a REAL human being to rewrite instructions.

The system was quite user-friendly, however the quality of the initial edited documents was poor, with a green tinge appearing behind the altered text. A note to Paul at customer service had a solution identified, which solved the problem.

Let me start by saying I am an older (58), computer challenged kind of a guy. That said, I have found this program pretty easy to get around. I have been able to take a form my company uses and digitize it so I can actually read the responses people are giving me!! And to be able to store them electronically for future reference.