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First time user needed. I needed to use live chat to find the forms I needed for the IRS.The videos were helpful along with the live chat.I can see other instances when this service will be helpful.Great experience.
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I like it but I still don't get the refined product I am using plus in the ad, it said "$6/month" when they charged me it was $20. How come?
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I subscribed to a trial period for the… I subscribed to a trial period for the PDFiller product but forgot to unsubscribe when the trial period was over. Once I realized my error, I contacted the company and explained my error. Katrina in customer service had my refund processed within minutes. Thank you Katrina and, as I promised, when our company is financially able to afford this wonderful product, I will once again be a customer. This experience earned 5 stars because of Katrina's kind ear and quick action. Thanks to you, Katrina, and whoever trained you in customer service protocols.
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