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Excellent service, however, I would have liked to have known there was a fee prior to filling out the form. I just assumed it was a Royal Bank form as that is what I googled.
Jane C
I found that access to and filling out of standard forms was very easy. I liked that editing and saving was also easy. Being able to log on and access your work from anywhere is a bonus
Linda
I find it very helpful, but sometimes I can't find the form I have completed and I have to start over when I need to make changes. Or it wont allow me to make changes.
Lenora
I have been having trouble finding forms, and then getting the fill-in fields to work. While I like the end product I'm frustrated that it is not more user friendly.
Erin C
I use the website to do my W-2s and it… I use the website to do my W-2s and it was so easy. Then When I forgot to canceled my subscription because I am to small of a company to use them all the time they were so helpful and easy to work with. They gave me a full refund. There customer service is great and it is an such an easy platform to get things done with.
brooks ussery
Was OK after had a chat. I plan on keeping PDF filler after the trial period ends for 1 year so I can do my 2024 taxes done before the renewal date. If you have or willing to have a 3 month subscription from February to April I would be interested. Joe Mastro
Joe M
Though you have a great product, I no longer needed it.I had thought I had cancelled before the free trial was up, but, apparently, I had not. So, I asked for help to cancel and get a refund. It was done within a half an hour! Great Service!
Thomas D
I was accidentally charged for a hefty… I was accidentally charged for a hefty subscription but was offered a refund immediately. Customer service (Peter) was prompt and super helpful! Would recommend
Mallika Raghunathan
I mislead them on my intentions for the service level that I required. Once I brought it to their attention, I answered 3 questions; and the matter was immediately resolved. Outstanding customer service comms. !!!
William J Clements
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