great customer service - sam great, easy to use, saves us a fortune on an extra phone line for a fax. Great customer service, I always use live chat and get answers and resolution within a few minutes. I have only had to use support 3 times in a year because the program is so user friendly.

I couldn't find 2018 W2 forms in the… I couldn't find 2018 W2 forms in the library. I looked for an hour. I could find 2016 W2s, 2019 W2s, but, not 2018. I found all kinds of IRS forms, but, not 2018 W2s. Finally I gave up after 2 days and emailed support. They responded immediately with form. It was awesome. I was shocked. They get A+ in my book !!!!! Jeff R.

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