CUSTOMER SERVICE THE WAY IT SHOULD BE!! I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.

This review is for support This review is for support, I had Shannen and she was amazing! She was very fast and supportive of my problem, she is a great member to your team. Thank you Shannen!

The Customer Service Team is great The Customer Service Team is really obliging and took care of my request right away. Thanks for your great support!

This program is great for me filling… This program is great for me filling out my paperwork on a weekly basis. It's easy to use and quick to learn how everything works. Will be continuing use for a LONG time!